Pop-up plugs: great in theory, annoying when they jam and refuse to budge. This Lutwyche basin had one that was firmly stuck in the closed position, turning a simple hand wash into a waiting game for the water to slowly seep away. Book your repair online today. Our plumber freed the mechanism, cleaned out the built-up gunk underneath, and had it clicking up and down like new. S&J Plumbing fixes the small stuff that makes a big difference to your day.