At this Ferny Grove property, our technician spotted discoloration on the wall behind the cistern. That's a telltale sign water had been escaping unnoticed for some time. The homeowner reported visible water during flushing, which prompted an immediate investigation of the seal and pan connection points. Close inspection confirmed the toilet pan seal had deteriorated, allowing water to seep out with each flush rather than flowing cleanly into the drain. We removed the toilet, replaced the worn rubber seal with a quality replacement, and reset the pan with proper alignment and a watertight connection. The dual-flush mechanism was tested multiple times to verify the repair held under normal use. S&J Plumbing's Master Plumbers Association members bring 30+ years combined experience to even straightforward repairs like this, because proper installation prevents recurring leaks and water damage. The homeowner can now flush confidently knowing the ensuite is sealed properly. With our satisfaction guarantee backing the work, there's complete peace of mind. Book your plumbing assessment today with zero dollar deposit and interest-free payment terms available.