RVD Cleaning ltd

My house is sparkling! Great experience with RVD Cleaning. Ava, took my booking over the phone and was friendly and professional. She understood exactly what I needed - a one-off, fixed fee, deep clean before Christmas. The cleaners arrived on time and were very careful around my property and friendly with our dog. After a brief walk around to show the areas where I required cleaning they went straight to work and were extremely thorough. Everything is shining! Very impressed with RVD's service. I would highly recommend!

Had a pretty poor experience with RVD Cleaning Services. We booked a clean with Ava at an agreed price after fully describing the condition of the property, which we rated at around 7/10 (10 being bad) due to a dirty oven, grease on the extractor fan, a fridge that needed cleaning, dust, etc - in need of a clean hence reaching out to RVD, but not awful . We were not asked to provide any photos of the areas, was offered and agreed a reasonable price and booked for 10am on the Saturday. The team didn’t show up until 3:00pm, with no warning or explanation for the delay, ignoring calls. When they finally called, they informed us that the price would now be 3 times the agreed amount (£550 for a 2 bed), stating the property was dusty, and not worth the agreed price, and said it’s our fault as we didn’t send them photos (despite never being asked to). We are not cleaning experts and it isn’t our job to price the job for them. They knew we needed to property cleaned on the weekend for the end of a tenancy, and believe they used this to try and drive the agreed price up last minute. It felt like an attempt to blackmail us into paying a much higher price. Eventually they rang us back and said they’d do the clean for 60% more than the agreed price and we had to agree to that. The eventual clean was really good I must say. The whole experience was just unprofessional and stressful. Just be wary booking as you might be hit with unexpected costs over and above what you agreed and late arrival times. The end clean is very good though