I was a tired, panicked, clueless mom of 3 when I first called Chace. I am a more confident, well-supported, clued-in RV owner after their services.
Despite my being located in Saint Petersburg, Chace was immediately responsive and on time. Chace gave a thorough inspection, listened fully, did not dismiss or minimize any of my concerns, and then gave an accurate estimate so I knew exactly what to expect. He answered all of my calls or replied back quickly. Him and Aven were both highly efficient, professional, kind, and generous with sharing their knowledge. I asked 100 questions and they were patient for every single one. I had an issue with something done and they fixed it immediately - which is always a higher indicator of professionalism than a perfect track record. A follow up call to check that there weren’t any further issues made me feel like they care about their business beyond a paycheck.
Chace is saved in my phone and is my go-to for all RV needs. If anyone needs a recommendation - this is the company I refer.