I was quoted one price over the phone, and when I got in the car they suddenly tried to charge me extra. The driver was very rude from the moment he arrived. He even asked me to push my own car so he could get it on the lift — then later tried to deny it and claimed he “never asked me to do that” and that he had cameras on the back of his truck. Completely unprofessional and unbelievable behavior.
They took forever to even lift up the car, didn’t seem to know what they were doing, and had us sitting out in the cold rain while they struggled for over 45 minutes just to hook the vehicle up. On top of that, they arrived 30 minutes later than the time they promised.
The transportation vehicle was disgusting — the inside smelled horrible, the driver smelled just as bad, and to make it even worse, I literally saw bed bugs crawling on the seat and on the driver’s jacket. Absolutely unacceptable.