RRO 24hr Roadside Assistance/ Tire & Mechanic

I literally was stranded for four hours before finding this company to come out and help me on the highway. I had a tire blowout and my spare was stuck underneath my truck.They was in no time very professional and responded promptly. Price was reasonable and they were very friendly and professional. I definitely would recommend them!

PLEASE READ BEFORE CALLING THESE CROOKS! Called these people to fix our wheel seal, they claimed that the caliper is bad and to be replaced, once they put all back they improperly put the caliper back, then they DID NOT TORQUE THE NUTS!!! When they have left to get parts overnight - our truck parts were laying around whatsoever and they told the driver to park by fuel station blocking everyone to come and didn't even excuse to none of it. Next day same seal leaked out, i had a know tech in the area who went to check it, found that the caliper springs were installed wrong, missing a part, and when all the nuts he unscrewed with bare hands. How unprofessional, irresponsible and lazy can you be at the same time? That wheel could have flown away into a car and just kill a family because of your lack of professionalism. I wouldn't trust you to fix even a toy car. Here are all the proofs below. This is reported to DOT and to BBB as well. PLEASE STAY AWAY FROM THESE CROOKS TO BE SAFE AND NOT SCAMMED!

Came to patch a tire and only plugged the tire .. ten mins worth of work for a $2 plug and wanted to charge me $270 . I wouldn’t pay that so he said 200$ was best they could do .. and if I wasn’t just stranded on the side of the highway at 97 degree weather with a mini van full of kids I would have handed him a $100 and drove off!!! Literally highway robbery they are!!! They did the work before giving an estimate and then when ten mins worth of work was done wanted literally my arm and leg to pay them … praying on stranded vacation travelers is sickening and their boss and owner should be ashamed of his prices and helping people!!! I understand no work is free I do mechanic work myself but charging folks that for no work is mind boggling!!! And just sad I’ll never use them again I’ll call a uber and get a ride to Walmart next time and plug the tire myself !!! If I knew it was gonna be over $200

After almost 2 hours waiting for the insurance tow truck and looking for a tire shop open after 6:00 pm, we were losing hope. That’s when I found this team on Google. From the very first phone call, they treated us with so much attention and patience. In less than 30 minutes they arrived, and in under 20 minutes our tire was replaced. Thanks to them, we were able to get back home safely. 🙏🏻 Thank you so much for the excellent service and quick response. You were truly angels sent by God to our family! ☺️

So when my 2013 Prius PHV got a flat tire on the highway, the sensor gave me just enough time to get off the road and into a safe space to stop. That's when I learned that the Toyota had ditched all forms of spare tires in favor of a spray sealant and a reinflator (neither of which were still there). I knew that sometimes while traveling you can get taken by mechanics who know you're over a barrel (I've been taken in before), but I took a deep breath and decided to trust RRO. I'm so glad I did. RRO was way beyond helpful- they diagnosed with texted photos, dealt patiently with my spotty cell service, and brought a new tire out to me and installed it while I waited. Was it cheaper than if I had taken the bad tire to a discount shop? Obviously not. But when you take into account the money I would have had to pay to tow the car to that discount shop, and the spectacular convenience of only about a 30 minute wait, the price was more than fair and reasonable. They did a great job and were honest about what I needed and transparent about pricing. And the final price was only about $50 over what they estimated, so I was very happy.

******BEWARE****** cant give a 0 or negative number review, called for a trailer tire replacement, got a price for $235 on the phone before they came out, AFTER tire got put on, bc they wont take payment before hand, tried to charge $450..... THAT IS NOT WHAT WAS QUOTED- YOU MAKE YOUR OWN PRICES UP WAS TOLD NOTHING ABOUT ALL YOUR "EXTRA" CHARGES TILL TIRE GOT PUT ON,YALL ARE DOING A GREAT JOB MAKING YOUR BUSINESS LOOK BAD BY SHADY STUFF YALL ARE DOING YOU DEF DONT NEED HELP, AND WE WERENT THE FIRST CHECK YOUR REVIEWS, WE HAD THE MONEY BUT THATS NOT THE QUOTE THAT WAS GIVEN, TIRE WAS TAKEN OFF AND NO POLICE EVEN GOT INVOVLED, LIES FROM YALL...YOU'LL GET ANOTHER SUCKER, WONT BE US...LIKE I SAID *****CUSTOMER BEWARE*****

Stranded just outside of White Springs, Fl on I75 NB rain coming down with a flat tire. I like to use local businesses, came across RRO 24hr Assistance with a quick Google search. I was quickly connected with Karl Mack - very friendly and professional. He arrived quickly and worked swiftly. I would definitely call Karl again for assistance and will recommend RRO 24hr Assistance to others.

Ran over something in the road, cut tire with 37 12.5 20 tires, can't remember the great guy's name but he was there and broke down the tire and put in a patch and was back on the road in less than 40 minutes. Great job and super fast.

Just got a blowout on my semi trailer, I called this company for tire replacement they said 240 for one new tire but changed 460 after the install. The guy that worked on it broke the traile hub seal then lie to my face while the seal part and where the tool scratched the hub showing right to his face. Shameless and unprofessional hack. Had to call his boss to get it replaced. Now tire that was mounted is leaking air from the rim. And he just drives off leaving the blowout tire at the parking lot after charging for tire recycling fee.. Please don't call this place even if you're desperate. Find another. They deserve a negative star. I correct my first mistake. You should recognize your worker in the picture trying to fix his failure.

We had a flat tire on our trailer and were stuck on the side of the road—not a fun situation. RRO 24 Hour Roadside Assistance was the first number we found on Google, and they answered right away on the first call. Within no time, they showed up, changed our tire quickly, and had us back on the road fast. Their response time and professionalism were impressive. Highly recommend them if you’re ever in a bind!