I will not be ordering from this company again. We bought 110 tiles (80x80), and they were left on the road outside our house instead of being placed on our driveway or porch, which would have been easily accessible. As a result, the tiles were exposed to rain, and the packaging became badly eroded.
The tiles were stacked unevenly, causing weight imbalance, and several tiles on the bottom arrived broken or chipped. Because of this damage, we were left short of tiles and couldn’t finish one of our sitting rooms. When I contacted the company, they said the same tiles were out of stock, so we had to switch to a different design—doubling our costs instead of saving money.
To make things worse, the tiles weren’t even from the same batch, and since the packaging was washed out, we couldn’t confirm the serial numbers. Adding insult to injury, the company later asked us to send photos for their advertising, despite knowing how disappointed we were. Overall, a very poor experience, and I cannot recommend them.