I had a great pick up from the airport. The driver was courteous and arrived in a vehicle large enough to accommodate our five person party, as well as our luggage. However, our return trip wasn't as smooth. While the driver was lovely, he arrived in a sprinter with no seatbelts. I'd noted in my reservation that 2 of the passengers were children. The driver arrived late, which I understood due to the weather and my flight was delayed anyway, but that left me no time to call and request another vehicle.