Rove Pest Control

Every other month for years Rove and their technicians complete services at our residence. With great consistency and high level of pride we are very happy with Rove. The technicians are skilled, knowledgeable and respectful of the properties there are servicing! As a result our home is bug and varmit free !!

Worse experience ever my apartment complex and my unit has a roach infestation and the technician was sent out by lemon and pear tree apartments and the technician claimed I didn’t have a roach infestation and told the apartment complex this. Turns out I’m allergic to roaches and because the technician lied they wouldn’t transfer me to a new unit thanks for all your help. Also all the technician did was spray did not caulk or seal any holes that the roaches are probably coming in through. Would not recommend this company if you live in an apartment community they will side with your landlord even if they clearly know and see you have an infestation. And looking at this companies background they don’t specialize in cockroaches pest control.

I had a door salesman come over 6/8/21 to sell me on my new home build to get pest control done. I did notice some small things here and there and a few spider webs already accumulating outside. The price seemed reasonable as they had a deal going on and their service was 4 times a year. On 6/9/21 was the service date. I signed up the day before and requested the inside be treated as well. I understand that it was short notice, that I would not be given a time frame, however I called the office and they advised me that my neighbor was to be treated between 2-4 so my home would be before or after that time slot. I went out to buy a few things and was back before 2 however service was apparently already done for me and I did not see him anywhere in our street. I instantly checked a few places where there was webs previously, they where all still there. I was more than disappointed as the email I received stated that they swept for web. I called in to cancel my service as I was not pleased. I wanted the inside done and the service was not satisfactory. The account manager was nice and offered to send someone out there to finish the job even if I canceled however I declined as I will be taking care of it myself or hiring someone else to do it. The service was subpar, the customer service was good enough which is why they get 2 stars. 6/13/21 Edit: I am a little late however I was called on 6/11/21 from some one with the company attempting to come up with a resolution. Again I refused a tech to come back out as I had already cancelled service and have prepared to fix it myself, however the lady was very nice and was willing to work with me. In the end I didn't want anything else done from the company but I am changing my review to 3 stars as they do attempt to make things right.

Rove Pest Control provides pest treatment for our businesses in Chandler & Mesa to keep us pest free✨ They’re professional & do a great job. Michael is a knowledgeable & friendly service tech - always look forward to receiving the text messages he’s on his way! 😀

Michael always does a great job. Very knowledgeable and personable! Heard he is being moved by new ownership to the other side of town, which is a loss for us!

Nothing but good experiences with Rove. Very professional, listen to concerns and are willing to change up methods and treatment styles to best benefit your needs! Would recommend to anyone, looking to protect their house or business

Good and quick, but I informed him to check with me before he left to see if I wanted the inside sprayed

I have lived in my house for 27 years and recently I developed a bug problem. I have literally been freaking out about it as I have very bad reactions to chemicals and did not want the inside of my house sprayed. My technician came out and my husband explained the issues and our technician assured us that I shouldn’t have any reactions. He said “you won’t even know I was here”. And I didn’t. Also this was a between service and they did not charge me for the extra service. That’s what you call great customer service. Thank you!!

Mike always does a great job, he is very thorough and has great communication.

Friendly, knowledgeable, on time, answered all our concerns and questions. I have been happy with Rove since they started, they have taken care of all the problems we had in the past, from scorpions, ants, spider webs and spiders, I can't Thank them enough!