Roto-Rooter Plumbing & Drain Service

Avery came out the day after Christmas due to my clog that I've been dealing with for a week. He was the kindest gentlemen and very professional. He stayed until he fixed the clog. What a blessing that gentlemen was to me. Thank you Roto-Rooter and especially Avery, that came out. Hands down great service.

The technician was good but getting an invoice is horrible. It's been more than a week and it looks like it will be two weeks before I receive an invoice laying out the work that needs to be done. If you are in a rush and need to submit to insurance maybe take a pass on this company.

The technician(Manager)was very friendly, informative, I am satisfied with the work he’s done. This is my third experience with Roto Rooter. I’m still satisfied. Thank you.

Austin is 10 10 10 excellent customer service he is the leak whisperer. This is Ms. Greene and I forgot to mention that Austin was one of the most professional individuals that my family has had the pleasure of meeting since we moved to Peach State of Georgia. He was pleasant and a breath of fresh air. He arrived promptly on time and was very knowledgeable. Rotor Rooter, he is, in my opinion a Rock Star. Austin hit the problem in a few digs of his shovel and completed his job in record time. We will ask for specifically in the event we need services again. My mother and I have labeled him the “Leak Whisper”. Jodi’s to Austin!!!!

Eric is a true professional!!!! I booked them to uninstall and replace my kitchen faucet and he was done in less than an hour. I will definitely book them again for all of my plumbing needs! Update 8/23 I had Eric and his team came back and they fixed my bathtub faucet that was constantly dripping, unclogged my bathroom sink and fixed my guest bathroom toilet. Thank you again!!!!

I felt the proper work was performed and evaluated. I was informed of what was going on and given acceptable solutions. Would definitely recommend to others

Amazing service! Austin is very professional and couteous! The work was done quickly. Will definately recommend for anyone needing service!

Same day service, called that morning for appointment, technicians arrived within 2 hours. Very knowledgeable and thorough.

Roto-rooters services here in Macon were right on time and very professional. The pricing was also very reasonable. We will be using them again in the future.

They seemed unorganized and didn’t manage to clear out the clog in my kitchen heard them in the phone asking someone about a sink machine to do it and than later told me it would be hundreds more dollars on top of their original quote to use a machine they seemingly don’t even have. Service requested was not rendered and no partial refund offered. Not only were they unable to open a simple clogged drain but they also did irreparable damage to my kitchen sink stripping out connections and breaking plastic. They have been ignoring my calls and my complaints. These guys are the definition of second rate plumbers. They have a light understanding of the shape of pipes but I don’t think any of them have ever done any work with pipes besides having pipe laid on them. I understand the service fee being non refundable but to charge me to clear a clog that you failed to clear feels like I got ripped off because you couldn’t handle the job.