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Roof To Floor Maintenance

  • 4.9
    (50)
Roof To Floor Maintenance
Reviews
4.9 out of 5
(50 reviews)
4.9
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Abigail Steed
a month ago
Long overdue gutter clean today. Thank you Roof to Floor Maintenance for providing an excellent, prompt, and professional service. Richard was very knowledgable and helpful and wasn't at all fazed by the difficult access to my two storey town house. Great before and after photos provided. Sharon who handled booking, quoting and scheduling was both friendly and efficient and the process was easy and stress free from start to finish - dont know why I've been putting this off so long. Next time won't wait until the weeds start peeking over the roofline!
Neville Weckert
2 months ago
Very happy with the results that Richard achieved on our driveway and pavers. He arrived on time was efficient and tidy and done for a good price. I would recommend them for any pressure cleaning jobs.
John Anderson
a month ago
Richard and Tyson are friendly and efficient. The quality of their gutter and valley cleaning can be seen in abundant before and after photos. They also did some gratis preventative trimming.
Santosh Verghese
4 months ago
We have used Roof to Floor Maintenance regularly for several years to clean our gutters, and they have been excellent. They are responsive, punctual, and always do a thorough job, leaving the walkways clean afterward. They also provide photographs of the roof once the work is completed. Highly recommended!!
Andrew McDermid
2 months ago
very organised, sms messages keeping us updated on arrival ,took and supplied photos of before an after job. And they did a good job ,we are pleased with the result .Happy to use again.
Eileen Lubiana
7 months ago
Very happy with my roof and solar panel cleaning which included dealing with a lot of pigeon poo. I also had bird deterrents installed. Richard, Shalika and Dimitri worked together well as a happy team. They used safety harnesses on my 2 story house which was importantly to me knowing they were safe. The service provided was excellent, Sharon was very responsive on the phone and sent text messages alerting me when the tea was on their way. I can recommend Roof to Floor Maintenance and will be using them again when I need to.
Qing S
a year ago
Received a very poor cleaning services and had EXTREMELY HORRIBLE experience with this company in July, no resolution until now. I wasn't at home when they did this fantastic job, but currently being forced to stay at home to wait for them and to pay $350 for the poor service, lots of damages and severe safety risks they caused as per photos. I'm very mentally stressed since then and has confirmed by GP that it has been caused by this company. 1. Please see photo 1&2 of my front yard when back home at midnight. Rubbish bins*4 and shelves*2 are scattered around and even sitting on the porch! How rediculas! They have been everywhere for nearly a month and still on the porch until now! Can anyone accept it??? 2. As per photos 3&4, they damaged the shelf. Photos are before and after the driveway cleaning However, they have denied the damages in the email. Lucky I got the photos before their job. 3.They damaged all no trespassing signs*6 in total, including the signs on the side and front fences. Anyone understand why they cleaning driveway but to damaged the no trespassing signs? ??Resulted in having no trespassing signs for nearly a month 4. Photo 5 is the severe safety risks they caused! As no trespassing signs everywhere in the front yard, apparently there's severe trespassing happening, right? They REMOVED my temporary fence and provided neighbour 1 meter width gap*2 for them to trespass. Anyone knows why they clean driveway but need to remove something even not touching the ground? If by any reason they have to remove it, why they can't put it back? Imagine, I back home at middle night and urgently had to find handyman to fix the damages this company caused. This is most that can't be accepted! HOW RIDICULOUS! 5.Rest of photos - driveway they left for me after the cleaning, including the photo from the email they sent to me. They came to clean the driveway from "the second window" (which their worker said in the phone call) . Do you think it's cleaned? 6. The construction rubbishes they cleaned are put in my RED BIN!!! Still there. 7. No communication! I appreciated that they tried to accommodate my job in a short notice, however, after 30mins of the schedule time, I called them to ask where are they, no answering. And was advised that they can't show up and have to arrange another date. Don't accept job of you can't do.as least notify customers that you won't be able to make the time, instead of disappear and waste time 8. The reception/admin lady Sharon, he attitude is extremely rude, dismissive and unprofessional. 9. I am quite busy that's why I wasn't at home when they did the job, but now they are forcing me to be at home to wait for someone to pay. What's the attitude! If they want to solve the issue, I don't understand why they can't drive pass when close and stop for one minute, for example, simply put the scattered 4*bins and 2* shelves back where they were, or just somewhere reasonable, not sitting on the PORCH?!!! Feel free to contact me to get more pictures and videos of their job. Although there are lots five start reviews, but this is my truth and real and horrible experience.
CAROLYN FRASER
7 months ago
Everything went smoothly and prompt without delays from the start to the finish the people are all lovely. The receptionist was good to book us in and follow up with messages and receipts paid. The driveway looks so much better. We will use these people for sure.
Malcolm Klopp
a month ago
Thanks Richard for your prompt and diligent service. The rod and gutters are the cleanest that they have been for a while.
Maz Armani
9 months ago
The team from Roof to Floor were amazing. Sharon the Office Manager was professional, and very organized. The team was punctual, efficient, professional, and super friendly. Would highly recommend this business to anyone. Thank you Sharon and team.
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