Roof-A-Roo

Bottom line: We wouldn’t hire Roof-a-Roo again. While there have been no leaks since the roof install in May, the process revealed serious issues with communication, quality, and follow-through. We chose them despite the higher quote because their rep, Mike, did a thorough inspection and seemed professional. But things quickly fell apart: we never got a promised siding quote (after following up), we weren’t properly notified before the crew arrived, and we had to supply power ourselves—three times (without notice). When Mike said the project was complete, we came home to find that the gutters, which were part of our contract, weren’t installed. When we asked, we were told the machine was broken—after the fact. Trim under the roof was damaged and left that way (see pictures). Cleanup was poor—my wife picked up 35–40 nails from our yard, a major safety concern with our dog. Despite following up multiple times about the damage, Mike ignored or minimized our concerns. Only when we mentioned writing a review did he offer to fix the trim (but not paint it). Weeks later, we found large splintered wood pieces in our attic and got no reassurance from the company. The roof may look fine, but we don’t trust the workmanship or the company. **EDIT 12/3/25 - After following up, Mike returned and fixed the damaged trim. We appreciate the correction and it looks great but communication was still lacking in the setup. We also noticed that a bubble formed on the roof since installation but just didn't have the confidence in the company to okay the removal of shingles to assess the issue.

It was an absolute pleasure working with Michael and his team. From start to finish, the process was practically flawless. It’s pretty rare to find companies these days that strive to maintain such a high standard. Being a business owner myself, I set the bar pretty high. They followed through on everything I was ensured of at the beginning. Thank you Michael, and the Roof-A-Roo team! I look forward to working with you again in the future!

It’s not everyday that you find a contractor who is straight forward and honest.  No sell pitches, no extra unnecessary “recommendations” just to add to the bill.  When I called Michael from Roof-A-Roo, he not only answered the phone, but he gave as much time as I needed to explain my situation.  Tight with money,  I mentioned I needed my entire roof to be repaired brand new but I only had a couple of months with my insurance company to send in photos or risk them not renewing my coverage.  Michael was not only understanding and compassionate about the situation, but he gave me many options to help me out and told me not worry.  He offered to help as well, himself personally.  How often does anyone receive help like this?  Michael was extremely knowledgeable in every way possible from the insurance companies and roof work, to the materials and even their warranties.  I had other companies charge me “extra” for a 50 year warranty on certain roof shingles, until Michael mentioned to me it’s only like $20 to extend the 25 year warranty to 50 year warranty.  So I went with Michael due to his vast knowledge and experience, professionalism, and the icing on the cake was having the peace of mind knowing my roof, and the entire situation, was in good hands.  He competed the job within the following week of me reaching out to him about it.  There were hiccups along the way because my roof had damage, but it was no issue for Michael and his crew at Roof-a-Roo.  The entire process was seamless.  I feel like nothing even happened which is amazing because that’s the peace of mind I had from working with Roof-a-Roo.  I am absolutely going to use Roof-a-Roo for other projects as well.  I HIGHLY, HIGHLY, recommend Roof-a-Roo to anyone and everyone.  Once you use them for a project, you’ll end up deciding to use them again.  You’ll be so happy that you’ll want to praise their work and service as well.

I would recommend Roof A Roo for all your roofing needs. I used them to shovel and de-ice my roof after the last storm because I have water damage to my home and I called in the morning and by 3:00 that day, they were at my home. They did a great job, cleaned up my walkway and shoveled away the ice!!! I know a few of my neighbors were interested in the service and I won’t hesitate when this winter is over to reach out to them to inspect my roof. I would trust their opinions. Working with Michael was easy and a pleasure. Make Roof A Roo your first roof choice. RM

So they have an unusual name: Roofaroo. But that doesn’t mean they can’t do a fantastic job! Michael was very attentive from the very beginning. In fact, he was the one who reached out and sent our church secretary pictures from his drone, showing missing shingles on the church roof. He clearly specified the work he would do and how he would do it, provided a certificate of insurance, and promptly arrived on the dates scheduled. I highly recommend this roofer and he will give you a fair price.

Mike is phenomenal. As a person and as a professional, he shows up with integrity, honesty, and a genuine heart to serve. Roof A Roo delivers high quality work, clear communication, and a level of care you rarely see in this industry. Mike goes above and beyond for his clients every time and it shows in the results. If you want a dependable contractor who treats your home like his own, Mike and Roof A Roo are the clear choice.

We did not have a roof installed by Roof a Roo, we had something far more intricate. A very beautiful cedar shake job. With custom cedar shakes made by Teal Shakes in British Columbia. We received many estimates, including from referrals, but what won me over with this company, is how well the owner Michael and his team presented themselves. They are true craftsman. These shakes were woven on all the corners so perfectly. I haven’t seen a job done this well in a very, very long time. We were so pleased with the workmanship and also the customer service that we received. We highly recommend Roof a Roo, not just for your roof, but also for any other type of carpentry that you might have. The crew has exceptional talent. Thank you, Joe and Linda Durso

Michael was great to work with—quick, efficient, and very easy to communicate with. I had a tree fall on my roof, and he was extremely helpful throughout the whole process. Made a stressful situation much easier. Highly recommend Roof A Roo!

I highly recommend Roof-A-Roo! The owner is an absolutely amazing guy—professional, trustworthy, and a pleasure to work with. He was extremely reliable, honest, and delivered exactly what he promised. If you need work done on your roof, this is the business to call. It was a pleasure doing business with him

Roof-A-Roo was a relief to work with. Michael communicated quickly and understood what we needed and worked with our schedule. The roof looks great--and they noticed a defect in the chimney and fixed that, and they got rid of old defunct stuff. They finished in one day and cleaned up perfectly. We are so happy! And the price was in our budget!