Romeoville Urgent Care

I went to Romeoville Urgent Care on Friday, I was very impressed how could they took care of me. It was my first time there and from the lady and the front desk to the nurse and the Doctor. They were all very sweet. I got better care there than I did when I was at the ER room on Monday night. They gave me a breathing treatment and Dr Nesreen said if I needed another one just come back in on Saturday. Saturday morning I went back in got another treatment and she also gave me some meds. I will definitely go back there no questions asked. If you need a Urgent care check this place out..

I had a great experience here. The staff was friendly, the place was clean, and I was seen quickly. The doctor listened and explained everything clearly. I really appreciated how easy and smooth the whole visit was. Definitely recommend this urgent care.

Sam was wonderful! He is so caring! We will always come here from now on and we will recommend this urgent care 100%! The nurse (not sure of her name) was also very nice as well as Jasmine at the front desk. Thank you for a wonderful experience.

Extremely pleasant and professional Doctor and staff. They are also friendly, attentive, accommodating and the office is also very clean!! If you need urgent care - medical attention, I highly recommend this location. Last but not least, the energy in this office is very pleasant.

I had a great experience at Romeoville Urgent Care. From the moment I walked in, the staff was welcoming and attentive. The check-in process was quick and easy, and I didn’t have to wait long to be seen. The medical team was professional, kind, and really took the time to listen to my concerns. They explained everything clearly and made sure I felt comfortable the entire visit. I truly appreciate how efficient and caring everyone was. Definitely one of the best urgent care experiences I’ve had highly recommend!

I finally found a place where they provide quick service and you don't need an appointment! I really liked all the staff. The doctor is very good with my children; he's very patient and prescribes excellent medication whenever we need something. Highly recommended!

I recently visited Romeoville Urgent Care, and my experience was great from start to finish. The staff were very welcoming and professional, and they made sure I was seen quickly. The assistants and PA were patient and kind, they took the time to listen to what was going on, and the doctor explained everything clearly so I knew exactly what to do.

The place was so clean and well organized with polite workers. The doctor goes above and beyond to explain everything and gets you the best results. I went there for my immunizations and physicals for school and I got everything perfect with zero stress. I highly recommend 🫶

My visit today was great. Nesreen Rahman made me feel comfortable and safe. Also ms. Alexander welcome me with love and kindness. Clean and friendly. I will definitely continue to get care. Love it here

5 stars for the medical staff. The doctor was awesome. However, my other experiences resulted in a lower rating. I went to the urgent care and was incredibly pleased with both the nurse and the doctor. They both took their time with me, listened intently, and addressed my concerns. I will absolutely recommend them to people that I know. The doctor, in particular, was incredible. Here is the issue. Doctor tells me to call him in 2 days if I'm not feeling better. I thought this was very kind but hoped I would not have to take him up on that. We had two treatment plans - one for that day, and a tentative one to begin two days later upon my request. Alas, I did not feel better 2 days later. When I called in the afternoon 2 days later, all I heard was, "Hello?" Now, I don't need you to sing to me or give me a catchy greeting. But at this point, I thought I dialed the wrong number. I said, "Is this the urgent care?" And a voice said, "yes." OK, not the best customer service but I can look past that. I share my information and she starts mentioning the method of payment I used at my visit two days prior. Not sure why that is relevant when I'm asking to speak to the doctor and youvalready confirmed I am a patient but again, I looked past it and remained calm. During our brief conversation, she stated, "we are really busy" a MINIMUM of 3x. I get it. I said, "I understand. May I leave a message with the doctor?" The lady had an attitude throughout the entire call. I never demanded to speak to the doctor so I'm not sure why she kept saying how busy they were, nor do I know why she acted bothered to be doing her job. She said it will be awhile before he calls and I said that is fine. SHOCKER! He never called! Now, did the doctor receive the message? Maybe. Guess I'll never know. I then called back the following day and left a voicemail. Now it is over 24 hours later and I have not received a call despite calling twice. Do I have high expectations for an urgent care? Maybe. But you can't knock me for taking the doctor up on his offer and wanting an alternative resolution for my illness.