Rod Sickler Salon & Spa

I’ve been contemplating writing this review for a little over a month now. I’ve finally come to the decision to write this because I believe others should be aware. This review is from my personal experience here, not meant to be reflected upon the entire establishment as I’m sure there are friendly and talented people who work here. Unfortunately, I didn’t have the pleasure of meeting many of them. I came here due to a different salon that I normally go to making my hair darker than I wished it to be. I’ve been to Rod’s before for waxes for years but never for hair. I chose to give it a try, however, and I regret that. Upon arriving, I was seen by someone to wash out the toner (which apparently was an ashy tone, even though I asked for golden/sun-kissed look) that was applied to my hair from the previous salon. Then I was to come back to get the Malibu crystal gel treatment. This treatment basically neutralized my hair color into one tone. This process was done by a different stylist on a different day. During my hair being curled afterwards, I was having my hair assessed by Jessica for hair color correction. Even though my natural color was basically gone at this point due to the crystal gel treatment. I showed her photos and explained I wanted warm, golden blond. I told her everything that had been done to it prior and she suggested a level 6 at my root. Mind you, I know my own hair well enough to know I am between a natural level 7 and 8. So I told her immediately that was too dark. She claimed that in her “professional opinion” we should do a 6, melt into a 7, then a 9 at the ends. Which I thought would look too much like a balayage/ombré look, and that’s not what I was going for. She said she could foil it with more bleach but it would take about 6 hours of time which I didn’t have time for due to work the day of my appointment with her, and the cost she charged per hour. So I opted out of that, deciding to trust in her opinion. The next day “under different lighting” she agreed a 6 was too dark and switched the plan up. She had a girl help her with my hair of whom she had to teach and correct the way she was free hand painting my hair multiple times. This girl also took 10 minutes just to detangle one clump of hair after the wash. It was a painstakingly slow process and the time was ticking. Jessica charged $145 per hour after all… After that whole process was done, I pointed out to Jessica the brassy/auburn tones my hair was showing when the light hit it. My money piece was way too chunky and stark against the too dark color she put at my roots. It looked better in the sense that it was less streaky but it wasn’t quite what I had asked for. I was getting my hair done for my birthday trip so it was important to me that I was looking my best. She took a wipe to the auburn spots visible in my money piece which didn’t help. She then told me it would wash out and to give it time to lighten up. Although skeptical, I decided to take that advice and gave it a day or two. I washed it, and still wasn’t happy with it. So I called the salon and politely asked Jessica if there was anything we could do to bring down that tone. Perhaps a wash or a re-tone. Anything that might make it more golden. I didn’t accuse her of doing a bad job, I didn’t yell at her. And her response was completely unprofessional. She gaslit me, saying I could have said something to her the day she did it (which I did), she told me she did me a favor by taking me in and that the real person who should apologize is the first stylist. She said “I went against my professional opinion and put a 7 at your roots when we should have done a 6” (even though she ended up agreeing herself to go with 7) and said I could try to get it fixed by someone else if I wanted by she doubted it would get done right. The tone of voice she used with me was attacking, scrutinizing, and demeaning. She made me cry on the phone. I got it fixed 2 days later by a wonderful stylist in Chicago. First try lol Pics: what I asked for, what I got, vid is after it was fixed

I went to Rod Sickler Salon after a different place butchered my hair. I was sure I would have to go really short to fix what had been done. The woman doing my hair was named Layla, and she performed a miracle and salvaged my hair and didn't have to cut it much shorter to fix it. I also scheduled a follow up trim with her for 6 weeks. Won't be going anywhere else!

It was my 2nd time coming here for balayage. This time, Allison styled and cut my hair. She did exactly what I wanted and went above my expectations. I've had many balayage before in different salons. I would definitely come back here and get it done with her. She was friendly yet professional. Reservation is so easy, too. I called the day before, and they had an opening. Parking was easy to find. They have a parking lot. The price is comparable to the quality of service. They offered me something to drink when I got there so I would say the receptionist was friendly. The atmosphere was high-end, professional, and friendly.

I have been to Rod Sickler Salon twice and the first time I went, I was very pleased with my experience and how my hair turned out as I am naturally brunette transitioning to blonde. My stylist was Madison Sowers and the first time I went she had done a wonderful job of lightening my hair without any noticeable damage. Three months later, I scheduled another appointment to have my roots touched up as they had grown out. I tried to allow as much space in between each appointment to minimize the amount of damage on my hair. After my second appointment, I went home to be very disappointed as my mom had taken pictures of the back of my head where my roots/outgrowth was still very brown. I sent the pictures to Madison and she never responded until I followed up about my message several day later when she then said that I could come back in and she would look at it. When I came into the salon, she never apologized and made me feel as if I was a burden. She said to me that because my hair had grown out so much that she didn’t have time to do it all during my appointment which I completely understand and would have been fine with had she communicated that to me instead of charging me the full price knowing that she didn’t do my whole head. I am a college student and honestly felt very taken advantage of. After I left that time, my hair was extremely damaged and breaking off in random places all over my head. That was on June 23rd and since then I have done all that I know to do between oil, hair masks, and not washing it to try to restore the damage that was done but I still have not been able to do anything with my hair but wear it up in a bun because of the amount of damage that was done to it that day. I called to express my complaints and was never offered a refund, only to come in for a third time for someone else to look at it and to do a conditioning treatment. I should not have to go back somewhere three times to have healthy hair that I am happy with when paying the amount that I paid. I debated between just letting it go and leaving this review, but still months later this just doesn’t sit right with me and I don’t want anyone else to go through what I did. Very disappointing. Attached are the photos my mom took after my appointment that I sent to Madison of how my hair was left unfinished.

I called the salon on a Saturday morning as a first time customer. Needed to schedule a color appointment in a hurry. My red hair ended up maroon by kitchen beautician at home. JESSICA had a no show at that moment I called. Wendy took the time to check if Jessica was available. Both of them said come on right now. JESSICA fixed my color catastrophe and got my hair back to its orange red. She is efficient and knows color!!! Thank you for amazing service and fun experience

Just had my hair done by Ella Luna at Rod Sickler Salon and I’m in love. I came in looking like a patchy banana with 3 different shades of “what even is this color,” and walked out looking like a real girl 🤣🍯 She’s young, but don’t let that fool you .. she’s better than people with 20+ years in the game. Not even kidding. I’ve had stylists in LA and Miami and I promise Luna did a better job.. For the first time in 10 years, someone actually matched my inspo pic. I didn’t even have to squint and pretend. And LAYERS??? not many people can do layers anymore. And the best part? I had my two little kids, one who wanted to grab all of her stuff and scream the whole time and she didn’t make me feel stressed about it! Actually the whole staff made me feel welcome and offered snacks to my kids as well! She doesn’t rush you, checks in a million times to make sure you love it, and somehow manages to stay calm and chill the whole time. 10/10 recommend. And now I’m stuck here cause I’m never letting anyone touch my hair but her 🤣

Max is so nice and one of the best stylists I’ve ever been to in my life. I’m working on cosplaying Loki and she made my hair PERFECT couldn’t believe how spot on she was doing different sized curls for just an outstanding look!

Kylie Greer is amazing! Color, style, cut, and blow outs have been fantastic every time! The salon and staff are also wonderful! Highly recommend!

A bit underwhelmed with my first experience here. The first stylist was friendly, but unfortunately lacked attention to detail. I was in and out within 20 minutes for a haircut, wash, and partial blow dry. When I asked for a section to be cut further after we styled she said “if you don’t like it once you get home you can come back later” and sent me on my way. I feel like I was rushed in and out due to her having a double booking. Once I got home and styled it myself it looked terrible. Choppy, not blended, and very unflattering. However, I give 4 stars for the promptness to get me back in to have it fixed. I went back the next day and Michael did a phenomenal job considering what he had left to work with. He took his time, was genuinely kind and gave me the experience I would expect for the price I paid. Thank you Michael!

Unsatisfied with my cut. This was my first time at the salon. The stylist I went to did not shampoo my hair, despite me paying full cost that included a shampoo (according to their website). The stylist decided to cut my hair dry; I have always had my hair washed at previous salons. When I showered this morning, there were strands longer than others that they just missed. My bangs are not falling neatly because the stylist did not take into account my natural wave pattern when cutting. I paid $62 for a cut that was worth $30. I still tipped because she gave her time and did not notice all of the issues until washing on my own. I would not recommend going here.