Rochester Drain Rite

We have had a sewer smell in our basement that we can’t figure out. Have had several plumber people look into it to no avail. Rochester Drain Right was recommended and Zach was our technician. In all of 10 minutes he pinpointed where the issue was coming from and provided suggestions on how we could fix it. He offered to do the fix, but it was fairly straightforward so we opted to do the fix ourselves. Rochester Drain Right is Right On!! Highly recommend.

Rochester Drain Rite fixed a bad sewage backup within an hour of my call. Jake was phenomenal—super efficient, thorough, pleasant. He was great at troubleshooting and also fixed a leaky trapper valve, all for half of what I thought I’d pay. He offered later services to address the underlying pipe issue but didn’t push hard to upsell. Overall fantastic service for a disgusting problem.

These guys were recommended by our plumber. They have now helped us twice and we have been very satisfied. Once for kitchen sink back-up, and now for a drain in the basement backed up - First time in 30 years. Rochester Drain Rite did a good job for us for a reasonable price and came within 45 minutes of when we called . Can't ask better than that. Highly recommend.

Harvey was great!! Very personable and knowledgeable. Gave me tips to prevent plugged sewer drain and options if it happens again. Highly recommend Harvey! Thanks for same day response.

Professional, Prompt Perfect *!* Pleased as Punch! I was impressed with my service this morning from DrainRite. Communication was great, thoughtful. He, ? (Patrick's Dad) knew exactly what to do and got it done in short order. I repaired the home for 30 years with 4 kids and learned at least, about plumbing elect. etc, and I was put at ease by the great work. He replaced the sink drain that was broken at the pop-up and snaked out the years of build up in the exit drain. Oh Yea! I remember now, Alex.. Thank You!

We had a backup over Thanksgiving weekend and they came out fast, cleared everything quickly, and made the whole process super simple. Made a stressful situation stress free. Professional and friendly. Highly recommend!

Super satisfied with my service! I had been putting off getting a shower drain and sink looked at, but the day I called, I was able to get an appointment that same day! They also had to best price in town!

Outstanding service! I got an appointment the next day. I have been fighting a slow/clogged drain for several months. The tech who visited my home was pleasant, professional, polite, and got to work quickly. The drain was cleared up if just a few minutes. The tech tested his work several time and made sure it was satisfactory before he wrapped up. Thank you.

Great work. Very knowledgeable and got use taken care of. Had others in the past, but once we had Drain Rite, we don't bother calling anyone else. Great job Thanks

This company is an absolute rock star it doesn't matter residential to commercial from grease trap to poop running down your hallway for my backed up sewer line these guys show up with a smile on their face and happy to take care of your problems regardless how bad your day may be always willing to help out and take care of the problem. They're absolute rock stars and extremely good at what they do highly recommended.