This was a great experience. On your first appointment at robs, they will do a full inspection and provide detailed photos of each mechanism. Along with any recommendations for services. They even have loaner cars. The online software is very easy to use and request appointments They are careful with your car and meticulous. I honestly can’t trust anywhere else with my GTI.
Will definitely be returning for the lifetime of my vehicle!
2nd review: kind of funny I said the lifetime of my vehicle… with only 44k miles the engine in my GTI had internal damage, due to not fault of them or me. The light came on and I called robs with no appointment. They got me into a rental car no questions asked. They diagnosed it the next day. Come to find out my engine needs replacing. Robs worked with my extended warranty to request a brand new engine. Not only did they handle all of it but they were able to diagnose, order parts, and replace my engine all within one week. Mena kindly walked me through and educated me on the whole process. And I greatly appreciate your whole team getting the GTI back to life.
Something that could have been very stressful, they made feel easy. THANK YOU SO MUCH