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Rob's Import Repair

  • Auto Repair Shop in Appleton
  • Closed
  • 4.8
    (618)
Rob's Import Repair
Reviews
4.8 out of 5
(618 reviews)
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Kaleigh Kacyon
Edited 2 months ago
This was a great experience. On your first appointment at robs, they will do a full inspection and provide detailed photos of each mechanism. Along with any recommendations for services. They even have loaner cars. The online software is very easy to use and request appointments They are careful with your car and meticulous. I honestly can’t trust anywhere else with my GTI. Will definitely be returning for the lifetime of my vehicle! 2nd review: kind of funny I said the lifetime of my vehicle… with only 44k miles the engine in my GTI had internal damage, due to not fault of them or me. The light came on and I called robs with no appointment. They got me into a rental car no questions asked. They diagnosed it the next day. Come to find out my engine needs replacing. Robs worked with my extended warranty to request a brand new engine. Not only did they handle all of it but they were able to diagnose, order parts, and replace my engine all within one week. Mena kindly walked me through and educated me on the whole process. And I greatly appreciate your whole team getting the GTI back to life. Something that could have been very stressful, they made feel easy. THANK YOU SO MUCH
Mary Larsen
4 months ago
After 5 years in storage, our 1997 Jaguar XK8 needed multiple repairs.The staff at Rob’s diligently researched and diagnosed the issues. They did a masterful job of getting this “Grand Lady” back in top shape. Couldn’t be more pleased. Highly recommend Rob’s Imports. Mary Larsen De Pere
John Pape
Edited a month ago
First time customer, the staff at Rob's did a great job taking care of our Mini Cooper. I will definitely be back when I need service on my 4 vehicles. Being a retired auto tech with no place to do my own repairs I am grateful to have found Rob's Import Repair, after talking with the staff and seeing the shop I feel confident in their ability to take care of all my repair needs.
abtin babaei
3 weeks ago
I had a car guy in St. Louis Missouri, do a bunch of upgrades and even tune my car. Thought he did a good job until my exhaust pipe stating rattling. Called these guys and they said bring it in same day to get a look at then fit me in the next day for repair which took less than a hour. Showed me the car before and after repair. Tom is the man who worked on my car and handled it as if it was his own car. Therefore I am now switching all my maintenance and upgrades to this shop from now on. Do yourself a favor and bring your car here
Matt Orzech
4 weeks ago
I have a Mercedes Sprinter Grech RV and needed my brakes checked and some other maintenance items. The entire experience was fantastic. They have a great communication system and even provided photos of tires and brakes while the vehicle is being inspected. They were honest about my brakes being in good condition and there was no pressure to add services. I keep the vehicle in this area for almost half the year and I'm very happy to have found a go to service provider like Rob's Import!
Jessica Jobe
a week ago
I'm so glad I found Rob's for my car maintenance and service. What a great group of guys there! Very personable and straightforward to deal with. Honest and thoughtful communication and service. Definitely going back for anything my car needs done.
W Lowery
a week ago
Great auto shop. They got me in even though I had to cancel a Friday appointment because tires I was supplying were delayed in shipping. Great personal service from my service writer…text and calls to keep everything rolling so I could have my car before days end. Thanks guys.Your the best!
joe arena
Edited 2 weeks ago
They have earned my business. Everything about my experience was flawless. I was stressing out about my daugters car not starting. I went online and booked an appointment. I got an email with photos and the inspection report and they called me to explain everything. Great service, great company and great experience.
Eric Tollefson
2 weeks ago
I had my first experience at Rob‘s imports repair. I called them on a Wednesday afternoon with an issue with my engine warning light being on and they got me in the next morning to check it. They diagnosed the problem and order the part in two days later they had to repair done. Great experience Scott the service guy that I talked to was great. I will definitely be going back there.
Shayne Weiblen
Edited a month ago
I was highly impressed with the customer service and work performed on my Range Rover. A huge shout out for the amazing service that Mena always gives me. I would have to say he’s probably one the kindest people I’ve met since moving to Wisconsin. The whole team are very knowledgeable, honest, and genuinely care about making a customer happy. I am very pleased that I took the plunge and left the dealership to find a shop that's 100% better in all categories. Thank you for taking good care of my vehicle while making me feel valued as a customer. I would strongly recommend this repair shop!
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