We had an amazing experience with Rob when purchasing our first house in North Carolina at the beginning of the new year. Just two days before Christmas, we discovered a perfect house on Zillow, but our original agent was unavailable due to the holiday. Knowing we needed to act quickly in a competitive market, we contacted the listing agent, Rob, who stepped in and arranged a showing right after Christmas. Rob was incredibly responsive, providing all the information we needed and promptly answering all our questions. When he couldn't answer our call, he never failed to call back within 5 minutes. Rob acted as a dual agent during the house transaction. To ensure our offer was accepted, Rob even lowered his commission. The house successfully closed on the 12th of January, and Rob's exceptional professionalism and responsiveness throughout the process made a significant difference. If we ever need to buy or sell a house, we know exactly who to call when the time comes.