RKL Heating & Cooling, Inc.

Working with Robert and his crew was an all-around A+ experience. He came in to Little Rock all the way from Benton to do a quote on the job (even though there is a standard cost for mini split installation). His cost was lower and his work was better. We put a metal building/garage behind our house to make more room for ourselves. The rear of the building is 3 feet from a wooden fence, and Robert was the only quoter who mentioned mounting the compressor on a bracket over the fence line so it would get proper airflow. This took 4 workers at one point to hoist the unit onto the bracket. They did all this without adding to the overall cost. It was an honor working with them. They did great. Cheers

Great customer service! I called on a Saturday afternoon. Karla called me back within 10 minutes. She was so nice. Charles came out about 2 hours later, and diagnosed the problem with my a/c immediately. Mind you, it was 100 degrees outside, and even hotter in my attic. Bless his heart! He didn't have the part I needed (blower motor), but thought he might be able to get one from a co worker. He called me back in about 30 minutes, came over again in 15 minutes, and had it installed in less than 30 minutes. In my opinion, that was above & beyond the call of duty! The forecast for this weekend was sweltering, and he did what he could to get our a/c fixed. THANK YOU!!! I definitely recommend using this family owned, local company. I would rather use them than the bigger companies. I appreciate great customer service because it's so rare to find. I will always use RKL in the future.