If I could give zero stars I would. My experience with Rachel/Raquel and Ally was extremely disappointing. I felt that their behavior was discriminatory and unprofessional. Despite providing pay stubs, they called my workplace to “verify” my income, then falsely claimed I lied about my job and said I worked in public transportation—when I am in fact a licensed attorney. They were openly hostile throughout the process, refused to expedite anything, and it took nearly three weeks just to apply for one unit. Overall, the treatment felt unfair and unnecessary.