I came to the clinic at 10:30 a.m. today. I am an international student and I was involved in a MVA. I came to the clinic yesterday and they said they were overbooked. I came in again today and she asked for my health card. I don’t have a health card but I did have my insurance. She said we do not accept insurance and I will have to pay upfront. It could only be cash or e-transfer. WHY NOT CARD??? She asked for my Id (passport). People don’t carry their passports around like that. I had the digital one, that she wouldn’t accept. Also, they do not have it displayed anywhere there that the piece of ID needs to be physical. I went back, got my passport, gave it to her. While I was there, I had posted a review about how they do not have any information displayed about bringing physical copy of an ID.
*She gave me the ticket, called me again, and said, “I got a call from my manager, that if you want services here, you need to delete your review” I was forced to delete it because I needed medical attention. Did I lie in the review “No”. Do i need services from the manager, “No”. It’s the doctor that I need to see for help. THIS IS UNACCEPTABLE.*
If you do not want people to give the right experience, why do you even have a review section. It is well within my rights to post a review, specially an honest review. These people are not here to help, they are here for business. The doctor, I have no complaints about her. She was very helpful and did a very thorough examination. Guess what, I got the services and now posting a review.