I went to Rio Rancho Smiles because I had a broken tooth. At the time, they took care of me and removed it. Before I left, they gave me an out-the-door price. They billed my insurance and I paid the remaining balance in cash like I was told. Everything was supposedly paid and done.
Six months later, out of nowhere, they started sending me a bill saying I still owe them money. I called and asked what the bill was even for since I haven’t been back to the dentist. They told me it was for that same visit. I explained that I already paid exactly what they told me to pay that day.
Now they won’t stop harassing me with bills and text messages trying to charge me more money. This feels extremely dishonest and unprofessional. If there was an issue with billing, it should have been handled at the time, not half a year later.
I DO NOT recommend this place. If you decide to go here, be very careful and watch out for hidden charges. It feels like they are more than willing to rip people off after the fact.