Rightway Parking

Not sure about all the bad reviews but I had a great experience. I thought I could park last minute at the port but it was sold out. I found this place; booked , parked, then got to the port with ease! It was very organized and the workers were super helpful. We had no problems getting back you our car after the cruise either. I would definitely recommend and will be using them the next time in Tampa!

paid for parking opposite the cruise terminal, which was the highest price. Upon disembarking, the line for the rightways shuttle was lengthy, so we opted to walk across the road, a brief ten-minute walk. Upon arriving at the location where we initially dropped off our vehicle, we encountered a staff member in a grey truck who was overtly sarcastic, stating that our vehicle was not at that location and we should have waited for the shuttle. I clarified that we had paid for parking at that specific location and dropped it off there. He responded defensively, asserting that they reserve the right to relocate vehicles and that we needed to take a shuttle to their alternative location near IKEA. I expressed my dissatisfaction, and he replied, 'If you're not happy, don't come back here again.' Upon arriving at their secondary location, I discovered that my $118k black Escalade was left idling with the driver's window open and no one in attendance. I expressed my outrage to the shuttle driver, stating that the vehicle was in an unacceptable condition. The vehicle was filthy, covered in dust from the dirt road location, and dropped it off there. He responded defensively, asserting that they reserve the right to relocate vehicles and that we needed to take a shuttle to their alternative location near IKEA. I expressed my dissatisfaction, and he replied, 'If you're not happy, don't come back here again.' Upon arriving at their secondary location, I discovered that my $118k black Escalade was left idling with the driver's window open and no one in attendance. I expressed my outrage to the shuttle driver, stating that the vehicle was in an unacceptable condition. The vehicle was filthy, covered in dust from the dirt road location, and had visible signs of frequent entry and exit. I documented the condition with multiple photographs. I intend to file a formal complaint with the owner listed in the company documents. This is NOT the “RIGHT-WAY” to run a business. More of a bait and switch. Colin Wells