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Rig Doctor 24/7 emergency mobile truck and trailer repair

  • Truck Repair Shop in waterloo
  • Open now
  • 4.3
    (27)
Rig Doctor 24/7 emergency mobile truck and trailer repair
Reviews
4.3 out of 5
(27 reviews)
4.3
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Dennis
4 months ago
Excellent job from a person answering the call at 2:30 on a Sunday afternoon to quoting, sourcing and installing two front tires on an RV. Professionals! They kept me informed on the progress until they arrived. I was charged the quoted price. They had the right equipment to fix anything!
Zach Smith
6 months ago
I can’t say enough good things about this company! From the moment I called, their customer service was top-notch—friendly, responsive, and genuinely eager to help. They understood the urgency of my situation and had a technician dispatched quickly. When the tech arrived, I was immediately impressed by their professionalism and deep knowledge of heavy-duty trucks. They fixed the issue fast and explained everything clearly before getting to work. Not only did they fix the problem, but they also checked for any other potential concerns to make sure I was safe to get back on the road. It’s rare to find a team that combines technical expertise with such genuine care for their customers. They turned a stressful breakdown into a smooth, reassuring experience. If you're a trucker in need of reliable, honest, and skilled mobile repair, this is the team you want to call. Highly recommend and will definitely be using them again if needed! Reasonable prices and excellent service!
Pete Trucking
5 months ago
Chance fixed our air pressure issues for our driver. He also stopped at a truckstop to grab a padlock for us! That willingness to help is rare these days. Chance was able to confirm prior to the job that he had ready parts like air hose and governors, if needed, that other techs we called did NOT have on hand. Explained costs thoroughly prior. Post to post travel calculation, labor is $150/hr and there is a min two hours labor charge for Rig Doc. Can be high for some, but we are glad we got in contact with him!! and was able to get the job done swiftly, effectively, and had the part on hand. Communication was consistently reliable throughout the entire process. Always answered texts and calls. On site he found the problem quickly and sent videos. Invoice was detailed and clear including receipts for the padlock.
Jason Walker
2 years ago
Chance answered the phone and found a solution for my issue. Did not price gouge and was more than helpful. Highly recommend! Hank was also awesome.
Chris Illa
6 months ago
Chance was awesome, super knowledgeable and speedy to the problem, decent prices, good fast service, period....would recommend highly
frank taylor
a year ago
I drive for an entertainer and we had a bus issue and broke down at 3am on a Saturday morning. We tried any “24-7” shops we could find on Google. First one was within 25 miles but they didn’t answer then the same with shops within 50 and 75 miles. We called Chance and he answered and came out to us even though we were 90 miles away. He fixed our problem and even went above and beyond by tightening some pulleys that were concerning to him. We made it to our next show 5 hours down the road and are greatly appreciative for his service. Thank you chance and amber :)
Tyler Sehman
2 years ago
After being either denied service, or quoted at prices extremely high, I gave the Rig Doctor a call and he did not disappoint. Not only did he make the drive out to my home in Cedar Falls soon after I called, but he also went above and beyond to help a broke college student out. Pricing was more than fair, and he did more work for me than anticipated. If you’re looking for an honest man to fix your rig, look no further. I highly suggest the Rig Doctor.
James Martin
6 months ago
What a joke , my truck broke down and I never saw whoever I talked to showed up, waited 5 hrs and ever time I called he would say he was ready to leave and he never showed up!!!!!
Matthew Brownfield
11 months ago
Great service. Needed 2 tires serviced for rv. He got them done and got me back on the road.
Chuckiee Powpow
2 years ago
One of them mornings truck wouldn’t start. But Chance came out and saved the day. Rig Doctor is now top of my list for roadside help. Hopefully won’t have to see him too often, if ya know what I mean
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