I'm compelled to write a review after having used them multiple times. I located RideToo as a referral from another transport company that could not service me. I'm a powerchair user and require a different level of service because of the weight of the chair (275 lbs.). I had a situation where I needed to go to the emergency room but wanted to go in my chair rather than transfer to a stretcher and take a ride in an ambulance. And I needed to go that day, which makes it difficult to locate another service, which typically requires a 1–3-day advance booking. I called, and they were able to take me over within a short time (they have a nominal fee for same-day booking). I was pleased that I was met right on time by Ross and Terron, in a virtually new van. They were very pleasant and caring as they loaded me up with a real eye on safety and my comfort. I felt very safe with the mountings, vehicle and gentlemen. We arrived on time and made sure I was delivered to the proper entrance for the emergency room. When my visit was complete, I called and scheduled a pickup and delivery back to my home. I could not be any more thrilled with this group. Very courteous, empathetic and concerned for my safety. I was so thrilled, I booked another trip for the next day, which was also flawless. This time, Nellie was onboard. I was pleased with their pricing, which is out of pocket currently (but affordable), but they working to accept additional medical insurance options very soon. Highly recommended!