So I ordered a taxi from this company and it was a horrible experience. They required me to pay in advance over the phone which was weird to begin with. The person on the phone was rude and short with me as well when I stated my concern. About a minute after I gave them payment, my plans changed, so I called to cancel. They said there would be a 14 dollar cancel fee which I accepted. They never gave me back the rest of my money however, and now they are avoiding my calls