It took at least a year for my sister and I to reach the difficult and emotional decision to sell our parents’ home. When we talked with Kyle and Mike, we immediately had a good feeling about them, and they proved to be empathetic, safe, and trustworthy people to work with during an emotionally fraught time. With their offices just a few blocks from our place on the Mesa, they already felt like neighbors, and being a family business, we sensed that they understood our family dynamics, and indeed like a family, they helped us bring it all together.
They professionally guided the whole process, and were always respectful of our various opinions. They were easy to work with, and really did go the extra mile in all aspects and created a strong bond with us. They’re just genuinely good people. It was clear that being a multi-generational business gave them a historical perspective on Mesa community well and had seen how the mesa was changing.
Since we were out of town, Mike and Kyle guided the house preparation work — painting, landscaping, repairs— expertly and at a reasonable price; they shared in ideas for colors, and made good recommendations that all paid off in the end. Then they went the extra mile, regularly checking on the place and making sure the new shrubs were taken care of.
In terms of the sale, their marketing materials, both on the web and the booklet, really hit on the strong points of the house. They were super helpful in working through paperwork and disclosures. They were always available to talk, and kept us informed. In the end they helped us sell the house at a price we were happy with, and enabled the escrow process smooth and drama free.
As you can see we recommend Richardson Real Estate Services, better known as Mike and Kyle, one hundred percent wholeheartedly.