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Regal Furniture

  • Furniture Store in North Richland Hills
  • Closed
  • 4.7
    (159)
Regal Furniture
Reviews
4.7 out of 5
(159 reviews)
4.7
5
4
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1
Kena Reyes
2 months ago
Rhona was incredible. She was very friendly & immediately helped me the second I walked in the door. And not in a pushy salesman kind of way. She made my mattress purchase quick & simple. I give her 5 stars! The only thing I didn't like was how the other staff spoke about her in front of me. Leo was unprofessional. Very negative & seemed like I was a bother to him when I asked for assistance. (Rhona was with customers at that moment) I could felt the animosity towards Rhona. That was uncomfortable for me to experience & witness. And this is my second big purchase from this store & I noticed the same attitude from Leo in the past. Someone needs to reconsider who works at thd front desk. A smile would be nice. If Rhona didn't greet me at the door & saw Leo first... I would've left immediately.
Black Butterfly
10 months ago
Great place & great price for quality brand new furniture!! Somethings are 50% off!!! They always have great deals! My friend has also purchased from this location and she loves it too! Emily helped me and answered all of my questions. :)
Anna Camarena
2 years ago
Emily was very helpful throughout the entire process. Great deal for amazing furniture. Great customer service. The chair arrived damaged the first time but they got a new one redelivered at a quick turn around time. Definitely will recommend friends and family here. They have many options, you will definitely find something you love here! I purchased the sectional and the chair in the photos for reference and I am in love!!! šŸ«¶šŸ¼ will be returning to purchase more when I need more items!
Renee Harrison
7 months ago
Husband and I went looking for a mattress. The blonde girl sells us a floor model Nectar bed for $950. We ask how much for the futon she replies $175! So I ask 3 times to confirm price as that sounds super cheap! She says i give good price because we're buying bed. She charges my card $2100!!!!! 950+175=2100???? I look at the receipt as we're leaving and said you charged me an extra $1000??? She tells me futon 1075!!! Not what she said and I want a refund! The machine declined my card refund twice! I call my bank and no issue on my end! She than tells me you put $50 down on the bed so we save it! My husband says don't think so you haven't even refunded my card!!!! Told them I'm not taking the bed and file claim on my card!!!!! I will never spend my money here!!! Beware of the scam!!!
Karla Trevino
a month ago
Perfect customer service provided by Leo. Thank you Leo you are excellent, love your personality ā¤ļø . Thank you Estela for smooth checkout.
Chelsea Bircher
2 months ago
Rosa was great from start to finish the process was easy and I’m definitely coming back she was so nice and easy to talk to
Ruth& Family
3 months ago
Emily was very helpful with me! She was so awesome I brought my sister in and she helped us again!
Kaliyah Hudson
11 months ago
Very good quality furniture! Emily was amazing and helped my husband & I with making a decision on our bed. We came around July 4th time so we received some of the holiday deals as well. Can’t wait to come back to get more pieces for my home!
Victor Meza
a month ago
Rosa was really helpful they were about to close went I walk in and she was really nice …. Was other two ppl were nice to
Latisha Dorsey
a year ago
Estela greeted us with the most beautiful smile. My girl was very attentive and welcoming. Excellent customer service!!! I bought a bed and she explained everything thoroughly. Love this place!! Definitely will return for more things!! Thank you so much!! All of the staff was helpful and courteous.
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