Rex's Plumbing & Heating

The hot water heater in our home has a dual purpose. It heats our domestic water and also heats the water for our in-floor radiant heat system. In the fall, it had begun to leak. After doing research, we decided to replace it with an efficient and money saving, tankless hot water system, and contacted Rex’s Plumbing & Heating, upon the recommendation of a customer. Kevin came to our home, a very knowledgeable and experienced technician, who assessed our system and recommended a Navien Tankless Water Heater that would serve the purpose well for both our domestic water and our heating system. He then scheduled an installation time that was convenient for us. He and Shane removed the old hot water tank and completed the installatioin one day, (a very cold day), but he did come back one morning to fine tune everything. We couldn’t be happier with their expedient service and their professional work. And our radiant system works better than it ever has in the 23 years we have lived here. We can’t recommend Rex’s enough—give them a call for any of your heating and plumbing needs. Our experience with Rex’s was their attention to detail, expediency, and their expert work, are rare in today’s service world. And the cost estimate was less than what we found from other companies.

Rex’s Plumbing did a fantastic job. We were a little bit of a nightmare customer and they provided exceptional service. I could not recommend them more. Kevin our service agent was fantastic, he was conscious of our budget and did not over sell us. He was able to repair our old water heaters and extend the life. Thanks a lot.

I recently had an issue that required a service call, and I cannot recommend Rex’s Plumbing enough—specifically Terra. From the moment she arrived, the experience was top-tier. As a woman, it was such a breath of fresh air and a huge relief to see a female plumber walk through the door. It created an immediate sense of safety and comfort that you don’t always get with home service calls. Terra was incredibly professional, knowledgeable, and efficient. She took the time to explain the issue clearly without being condescending, and her workmanship was flawless. She left the workspace spotless and made sure everything was functioning perfectly before she left. If you’re looking for a plumbing service that is skilled, respectful, and inclusive, ask for Terra at Rex’s. It’s so empowering to see women excelling in the trades, and she is a fantastic representative for the company!

Plumber Kevin was a wonder! He was able to find the perfect matching commode, round bowl and at the correct height that we wanted. He was very courteous in answering my wife's and my questions. Even better than the excellent service, Rex's was available on less than 24 hours notice to provide the full solution to remove and replace a leaking system and expertly install the new one so that it would give years of service and if anything leaked in the future it would not leak down into the floor like the old system, but would pool the water in an easily observable and obvious place without allowing any water damage. Well done Kevin and Rex's!

Shane came to the house today within three hours of my calling for help, as my hot water heater had bit the bullet! I mean first of all, he showed up in just a few hours. Secondly, his office manager came out with a new hot water heater, and he installed it in the blink of an eye. What more can you ask for? Oh yeah! They beat the other guys’s price by a thousand bucks!!

Rex's will be my first call for any plumbing related issue. Terra and Kevin did not try to upsell me on anything, they explored low-cost options first and were able to talk through solutions in a way that I could understand. As a bonus, I was able to trial and error solutions through text as well. Appointments were made quickly even in a non-emergency.

Terra was awesome! She did really solid work, was easy to work with and was super respectful of the property. Overall experience was great! Replaced water heater same day and dispatch/office staff were responsive and efficient. I will use Rex's again.

Heather was very responsive and worked hard to get someone out quickly. Kevin was great - found the problem, fixed it, checked and double checked that everything was working well before he left. We've called on Rex's Plumbing (Kevin and Shane, specifically), for both our work-related and personal home needs, and very highly recommend them.

I'm fairly handy and have a little bit of plumbing experience, but I also know when I'm outmatched. Big thanks to Rex's plumbing for helping me out of a jam in such a timely way. Excellent service!

We were very pleased with the professional service we received from Kevin at Rex's Plumbing and Heating today. He was very efficient in his work and outlined costs and work very well. We will be using Rex's the next time we need assistance.