On the way to work, my son got a flat tyre. He tried to remove it himself but was unable to, so he called the AA—who also couldn’t remove the wheel. The only option left was roadside recovery.
I contacted Rex Recovery, as I’ve used them before. The gentleman I spoke to was kind, polite, and said he could be with me within half an hour.
Unfortunately, I didn’t have the car keys, as my son was already at work, so I had to collect them from him, which took around 50 minutes. Despite this, the recovery driver had already arrived at the scene and waited patiently for over half an hour until I got there.
He then efficiently loaded the car onto the trailer and delivered it to a garage to repair the tyre within a timeframe that suited my son, allowing him to collect it the same day—essential, as he needed the car for work.
All I can say is, heroes don’t always wear capes.
Thank you so much for your quick response, patience, and professionalism.