I don't usually write reviews, but I felt compelled to do so after the wonderful experience I had with RevitaRugs. I was staying at a friend's place in NYC while he was gone for a business trip, and I accidentally spilled a coffee cup on the living room carpet. Thinking it wasn't a big deal, I called up my friend to apologize and let him know that I would have bought him a new one. However, he informed me that the carpet in question was a hand-knotted Chobi Peshawar rug worth a little north of a thousand dollars. I freaked out, and after a quick google search I decided to call RevitaRugs.
I was incredibly surprised by their kindness and their affordable pricing. When the Revita associate came to pick up the carpet, he asked me if I was interested in adding a "stain protection" to avoid damaging the carpet again in the future. Although the rug wasn't mine, I decided to add the extra protection as a gift to the friend who had hosted me, as I felt extremely bad about the damage I had done. When the carpet came back, the stain was COMPLETELY gone. Not only that!! I almost couldn't recognize the carpet at first after all the years of accumulated dust were removed from its surface, allowing for the colors to return to their original tone. Upon my friend's return, he jokingly said that he was "grateful for my clumsiness" because without that incident his carpet would have never looked so good!
TL;DR: Fast, reliable, high quality and affordable service. Highly recommended.