Restoration 1 of Waco

Restoration 1 was quick to help with restoration of mold in our 2 bathrooms. Lizzy was a great at communicating the process and keeping us up to date with pictures of the project. We appreciate their swift and professional work! Thanks!

I found mold in my HVAC and contacted this company to help clean this out. The owner had Lizzy come out and gave us a quote about 2 days later, but didn’t have their plan of work. I emailed Lizzy back to make sure mold treatment would be included with the cleaning. She didn’t answer. I emailed again a few days later and again, no response. This unprofessionalism made me take my business elsewhere. While their quote seemed reasonable, I don’t know why she would send a quote with no information on the work they plan to complete and then ignore me when I asked for it (suspicious). I had explained multiple times that I am pregnant and needed the work done ASAP. They wasted my time.