Rent to Own Auto Centers

I have had mixed experiences with this company and location. Yet my most recent experience was not exactly enjoyable at all I have nothing but issues with the vehicle I leased from them back in March I have had engine and electrical issues and they refuse to give any help or explanation. They claim that exposed wires that have melted together and being told it’s normal wear and tear. Be careful with this company they have closed all other locations and it’s the only one left they charge three times what the vehicle is worth. Also they don’t offer any service on the vehicles they lease it’s all done at another repair shops and they don’t offer rentals so it’s all false advertising on the website. Since the day that I leased the vehicle I have had nothing but issues with this company as the check engine light has been illuminated and they never addressed the open recall on the ABS system. I don’t know how this vehicle passed safety and emissions inspection. Beware of this dealership completely. The other dealerships in this company are closed down due to a multitude of factors and reasons. The amount of codes being seen on this vehicle is ridiculous and all they always say is it’s normal ware and tear every single time I start the vehicle it screams and squeals

So I had quite the experience at rent to own centers in St. Charles with Debbie , Cody , and the Crew. First off I never cry are really leave reviews, but this has to be known . I received a car from them with great service and communication. All my questions was answered and I left with a smile and the car I believed I wanted until something bad happened 12 hours later. I thought about what should I do and I read reviews and realize a lot of people write reviews without even contacting the company first. So I decided I'll try that contacting them and let them know what happened. And I was shocked because I was told to bring the vehicle back and I can basically get whatever I wanted on the lot. I picked a mustang. I've always wanted one and I offered to pay the difference and Cody refused to take the money from me. Once again I was shocked to the point I start to cry and Debbie walked over there to me and said it's okay we feel really bad and happy you came back to let us fix it, now I want to cry and it was just a beautiful moment. Something I would never forget, therefore by experience I will always recommend this car lot to every single person. I would recommend this before I recommend a brand new car because they really do care about their customers. So if your shopping for a car I truly truly should just rent to own center in St. Charles, Missouri