A very positive experience with this company. The representative met us at the airport as agreed, around 3:00 a.m., and helped us with a SIM card. We received exactly the car we had booked, with full additional insurance. Over 10 days we visited many places, and the car never let us down, handling all the mountain roads in the north and south of the country that we drove through. In the city of Saranda, we got caught in a storm on August 30, 2025, where unfortunately the car was damaged. When returning the car, there were no issues since we had full insurance. The return process was flexible, and the representative came to pick up the car earlier than the scheduled time at the hotel near the airport where we were staying.