When booking the service call, I was impressed that I was given the option for next day service. Mark from Reliable RV Repair arrived on time, listened to our concerns and as far as I can tell, he did a thorough check of our electrical system. We will need to have a second service call to install a needed part (the isolator), but so far this company has earned our confidence. The service call process is well communicated and the technician seemed competent and professional. I really have not had much RV repair experience as prior to owning this used class B, we only had new travel trailers and the one delamination issue we had fixed by the factory under warranty. So I don't know if the price we paid was great, but I would at least suggest it was reasonable. Mark checked everything we requested . Even though getting this electrical system problem fixed will cost more than I would "like", I would definitely recommend this company to others based on our experience.