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The Relax Station

  • Massage Spa in Pensacola
  • Open now
  • 4.4
    (152)
The Relax Station
Reviews
4.4 out of 5
(152 reviews)
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Jenny Paul
2 weeks ago
Awesome spot! Treated my mom to a couple’s massage and we will definitely be back! They made us feel very comfortable and the massage was amazing. This was exactly the kind of place we were looking for, if you are expecting a Swedish spa this isn’t it but to each their own! This is the perfect Asian therapeutic massage :)
Rebecca Staples
3 weeks ago
Very nice people. The atmosphere is quiet and dark. I like that the bathroom didn't have bright lights either. There are only half walls/curtains and you can hear the other messages being performed or the noises people make. Whatever, you get what you pay for. I didn't love that I was greeted by a woman, told to undress and lay down and then a man ended up being my misuse. I'm fine with a male misuse but the switch up and no communication made me feel wierd. It's a VERY deep tissue message, he checked a handful of times that I was ok and I could have said stop at any point but I trusted him to do his thing. That pressure worked wonders on my back and shoulders but not on the base of my neck/bottom of my head. I'm in worse shape than when I went in. That whole part of my head is bruised feeling. Hurts to touch it. Hurts to move. I also didn't love that he would occasionally start talking to someone in another room and atleast twice stepped out of the room briefly. The last thing and the part that motivated me to review was to warn people: if you go in for an hour message, set an alarm. I lost all track of time and when he said "30 minutes more" I thought that was a warning, not a question. I'm fairly certain he said it that way on purpose. So I got a 90 minute message instead of a 60. I was supposed to meet my husband and kids at a certain time and was late because of that and had to pay $30 more than I intended. Also at the point he said that, which I'm guessing would've been the end of the 60 minutes... my feet had barely been touched. So just plan on doing the 90 minutes if you want your whole body done 🙄 and by whole body I mean the whole back lol never flipped over. It's fine for what it is.
Rajeeni Rankin
5 months ago
Some of the reviews left me skeptical but I decided to take a chance. I had an incredible deep tissue massage at Relax Station! From the moment I walked in, the atmosphere was calm, clean, and welcoming. The massage therapist was highly skilled and attentive, focusing on all the areas I mentioned with just the right amount of pressure. I left feeling completely relaxed, refreshed, and free of the tension I’d been carrying in my shoulders, back, and hips. This was easily one of the best massages I’ve ever had at the most amazing price point. I will definitely return for future needs. Highly recommend Relax Station for anyone needing real relief and a little self-care!
Jordyn Lane
2 months ago
My husband and I came to get massages and let me tell you… I’ve never fallen asleep during a massage and this knocked me out! My husband was snoring next to me LOL. Very sweet people and a GREAT massage got all my problem spots in my back and shoulders. 10/10 recommend! Definitely going back
Virginia Ralls
3 months ago
No frills but just what I needed. Great price for a deep tissue massage, she really worked out some tight spots on my back Ana was great. Loved that I could just walk in and was being massaged within 10 minutes
Brittney Sanders
3 months ago
The lady was very rude. Paid for two 90 minute massages and tipped. She wasn’t happy with the tip so she was angry. The massage was ok. My husband and I will not be back. It’s several other great massage places we could have chose. The place also smells of mold please get it checked out for your other clients
Jennifer Miller
2 months ago
Worst massage experience ever. It literally hurts to have a shirt touch my back as I am in so much pain and feel completely bruised neck to hip. I have used cold compress, rest, and OTC pain relievers. During the massage requested several times for not so much pressure and they just kept giving it. Was not relaxing at all.
Jamie Greene
3 months ago
They should change the business name to NO-Relax Station! DO NOT trust the pictures online! There's no zen ambiance at all! No soft warm lighting. No zen music playing in every room (only faintly in the rear of the building). No diffusers with essential oils. No plants. No fountains. Just an old cold building with brown panel walls and raggedy curtains to cover each doorway. The walls of the rooms do not go up to the ceiling. A few people were traveling with me. When the staff walked us to our assigned rooms, I wanted to leave. They talked me into staying and seeing it through. I should've trusted my intuition and exited! The beginning of the massage was rough and dry. The massage did not begin with any type of oil. Just a bunch of pressure through the sheet. I was in the couples room with another traveling guest although we asked for separate rooms. So, both staff members- in our room- were having a long-winded side bar conversation with each other the entire time (in their language). There was no engagement with the guests. That was rude and unprofessional. About 25 minutes into my session, the staff member had to leave the building to pick-up another employee (from wherever) to start the massage on another guest who came with me. Then, they kept yelling over the wall and talking with her. When the oil was finally applied. it was cold. Eventually, the hot stones were used for a few minutes. The staff member who was massaging me- kept answering his cell phone throughout the session . When the torture was over, none of us felt better. In fact, we felt much worse than we did before coming in. The staff member only discounted my massage for the short departure. However, he did not discount my other guest who waited 25 minutes. Then, the staff member at the front desk tried to force me to leave a tip for the terrible experience. Lesson learned! I will continue to choose people whom I know and trust- which are licensed massage therapists with an ambiance that will keep me relaxed. My suggestion is to ask for a tour of the environment before booking a session, anywhere!
Dennis Durante
7 months ago
I'm guessing they have a good marketing team to help with 5 star reviews. I have been a fan of massage for 30 years. I have had hundreds of massages from great to poor. My experience yesterday was absolutely one of the worst excuses for a massage ever. In fact 10 minutes in I requested to reduce the time I booked. I will not go into detail but my "therapist" (and I use that term lightly) obviously had no proper training at all. There also is a language barrier as well which is not a huge issue. The place is clean, the greeting is friendly but zero stars on the massage. I am not one to complain much I just want to help those that know what real massage therapy is. You can check out my wife's review as well, she was in the room next to me and could not wait for the session end. She even requested her session end early and it did end 15 minutes early, but she was charged for the full 90 minutes anyway. So it was not an issue of one unexperienced therapist as both of us were shocked at the service. Relax Station please there is no apology needed just look into better therapists because your location and facility deserves better.
Gary Yetter
2 months ago
Excellent massage therapy. It's no-frills and a very good value. If you like deep pressure, get the ladies to walk on your back. I've always left feeling 100x better.
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