My experience with this company was absolutely infuriating. We placed our order of an aluminum fence and were told it would be 4 weeks until the fence materials would be in due to the materials needing to be ordered. That was fine with us so we patiently waited, and periodically would ask questions about our fence every so often. After the 6th week of waiting we reached out yet again and asked about the status of our order. After several days of no response and ignoring us, we were told at this point that they made a mistake and never actually placed our order. So not only did they not place our order, they waited almost a week before breaking the news to us. Very unprofessional. This is after we had been waiting 6 and a half weeks already and had been in contact with the rep asking questions about our fence throughout. There was no apologies about wasting our time. There was no alternative solution on how they’d rectify this. There was literally no response at all. After they said they hadn’t placed the order, we received no responses back at all. How unprofessional is that? Now we have to start this process all over with a new company. Do not waste your time or energy with this company.