I was stunned when I saw how high of ratings this office had but I can see why - two reasons. One, they give you $20 off your next office visit if you leave a 5 star review on Google which I find a bit questionable but number two, they do genuinely provide five star service. And I left Utah yesterday so I don't even get to benefit from the $20 off c;
They got my cat in short notice for an exam because he had a coughing fit the day before. The vet recommended chest x rays to be on the safe side and was very pleased that I had a video of the episode to confirm that he was, indeed, coughing. Every member of the staff was extremely friendly, very patient with my many questions and nonjudgemental when I admitted I couldn't afford all the medication they recommended. The vet wrote a prescription for me so I could get it filled once I got paid which I intensely appreciated. I walked away already feeling that five star vibe but WAIT!
The next day, one of the vet techs called me to follow up and see if I had any questions, ask how Merlin was doing. Unheard of. They truly go above and beyond and if I was still in the area, they would have definitely been my go to vet after such a great experience.
Finally, just a fun sidenote, the exam room I was in had a beautiful hand painted mural. I couldn't help taking a bunch of pictures of it for all to enjoy c: