RDA Buffalo

I’ve been dealing with RDA for a couple years now I initially took my car this time around to the Ford dealership. They are the worst. I decided to go to RDA and they helped me gave me a fair price. I’d work with Jackie and Joe and they were both amazing. RDA is really nice place to go to hard to find honest nowadays.

Brought my vehicle in for a diagnostic of my cooling system. Was told everything was up to par after some fluid was added and are taken out of the system. By the time I made it to Buffalo minimal heat. Took my vehicle in for a second visit drove over an hour almost and was told they couldn't do a flush without doing possible damage great customer service. Better automated services exist

Every good with helping serving your need. Make sure you are find with the work done before you leave. Explain the work being done to your vehicle and price before it's done. I like that they aim to please.

Excellent communication, provided comprehensive estimate, and came in $400 less than the "worst case" possibility. I could have done much of the work myself, but with the weather turning, and my work schedule, it wouldn't have gotten done. Sometimes you need to hand things over to the pro, and they are that.

JORDAN! MY GUY! My wife & I drove up to RDA from PA, we had a great experience! Jordan & Jackie were both professional & personable through the entire car buying process, they truly went the extra mile to get us the best deal. We enjoyed our time & heartily endorse Jordan, Jackie, & the RDA team. We may have ended up at Chipotle that night to celebrate our new purchase!

Friendly customer service, reasonable priced, they pay attention to the small details( I had bulbs that were out, torn wiper blade, low tire pressure). I am confident in their work and would recommend them to anyone who wants quality service.

I paid for a service and, as a customer I had a very disappointing experience with this RDA Buffalo. It is a customer’s right to receive services performed competently and without causing further issues.I authorized an installation of turn signal lights, then my vehicle’s halo lights stoped functioning. I raised this concern to the company. And I was met with dismissive behaviour, ignored, and even spoken to harshly, unfairly by the workers at the front desk. My vehicles Halo lights were fully functional before the service and stopped working immediately afterward. As a paying customer, I have the right to expect that any service performed will be completed correctly and will not damage or interfere with other functioning components of my vehicle—regardless of whether the parts are OEM or aftermarket. What made this situation worse was the treatment I received at the front desk. Instead of addressing my concerns professionally, I was ignored, treated unfairly, and spoken to harshly by the by a worker Jackie at the front desk. I paid for a service and, as a customer, I have the right to be treated with respect and to receive work performed competently. Unfortunately, this shop failed on both counts. I will be contacting Consumer Protection Office

Employees were very nice. You explained everything that was going on and told me when my car was gonna be ready or if it was gonna take a little longer appreciated it.

Brought my car here for a service. Very friendly got buy 3 get 1 free tire special Jackie was really nice and helpful on pricing

I was in Buffalo for work and my F350 DRW diesel brake started making terrible noise.I called 4 shops and not a single one understand the immediate need of brake job despite the request. CalledrDA and lady was helpful.i came in they checked ordered parts and got the job done in hour telling me step by step on progress etc thank you guys keep up the good work. They also sell some fine cars n zSUV at this location