I recently utilized their service and was satisfied with the owner's professionalism and competitive pricing. While the owner, Mr. Kuldeep Yadav, demonstrated commendable conduct, I must express my dissatisfaction with the inconvenience caused by the driver, Sachin. I had arranged transportation from Gurugram to Noida. Despite prior discussions regarding the agreed-upon fare, the driver, Sachin, repeatedly pressured me during the return journey, stating, "Sir, please expedite; I need to go to my room with my brother. If you are late, I will incur an additional 150 rupees for my travel." This behavior was unacceptable and persistent. Furthermore, the driver engaged in fraudulent activity. Throughout the journey, the vehicle was consistently parked in front of a residential property. However, upon our return, he falsely claimed to have paid parking fees and demanded an additional 200 rupees, for which he could provide no receipt or proof of payment, as no parking charges were incurred.
I strongly advise any prospective clients to decline services from a driver named Sachin. I also wish to bring this matter to the attention of the company's owner for appropriate action regarding their employee.