Rainbow Road Transport

I just had my first experience with Rainbow Road Transport. The customer service they provided was impeccable. Within only a few minutes of calling, I was given prices and was able to schedule 8 rides for my client at a reasonable rate. The transport van showed up on time and the driver was friendly & supportive of my client’s mobility needs. The van was clean, updated and setup for a comfortable ride. I will absolutely use this service again. I work in a senior community (Deer Park Village) and I only recommend the very best services for my clients/residents. Rainbow Road is at the top of the list. They pay attention to what support is truly needed in the aging population. Nice Work, Rainbow Road Transport!

We had our first ride from Rainbow Road Transport and it was WONDERFUL. We tried many other transport companies and they would not come in to get my husband in his transfer chair and take him down 3 stairs to the sidewalk......It was NO PROBLEM for Rainbow. Randy was perfect - so very pleasant, helpful, professional and kind. They will be our transport company whenever our need arises. Don't hesitate to use them....you will not be disappointed. And, setting up the transport was also very easy.

Rainbow Road Transport is extremely reliable. I have worked with them for quite some time, and they show up on time and have not left my residents stranded like some other companies! I feel their pricing is very reasonable. I am also impressed that you can track progress in their app, just like uBer and Lyft. Their professionalism and reliability is unmatched!

First experience was exceptional. Customer service line was thorough throughout p.u. details. Transport arrived in a timely manner, very clean and well maintained vehicle. Driver Chris was polite and provided extra hand hand with luggage. Would definitely use again and recommend highly too !

Wow, Rainbow Road took my mom on a pass because she’s staying at a rehab facility. They arranged everything. They even let us rent a ramp that they used so expertly to get into our house. We couldn’t be happier with the service and Randy our driver was so professional and skilled. And he was very kind.

I can’t say enough about Rainbow Road transport service. Marek was absolutely amazing and his kindness, concern and care for my mother was above and beyond. His care for my mother while she was in pain for her MRI was the best car she could have ever asked for. everyone in the office was also super helpful with scheduling and the several adjustments we needed to make. Shout out to Colina and Angela!

First time we used Rainbow and were definitely pleased with their service Had a round trip wheelchair transport to the doctor. At both ends of the trip the vans arrived within 5 minutes or the scheduled arrival time. Both drivers, Johnathan and Marek, were very professional and friendly. Will definitely use again

I can't say enough about Rainbow Road. Our driver Marek was absolutely wonderful! Very compassionate and caring. This is a company who really cares about the client and their family.

I used your service on August 3, 2025 at 4:45 P.M. I wanted transport to the hospital my physicians are at, not the closest hospital. My Lady who is a retired OR nurse of 44 years at LaGrange Hospital looked for a reasonably priced transport service. Yours is most reasonable. She found you have a 5 star rating, which of course being the internet is nice but you never really know. Now we do know. You earned every bit of those 5 stars and another 5 if I could. Randy and Mark came on time, got me securely and safely out of the chair, out of my house, down my stairs and into the vehicle. The vehicle had all new looking equipment, spotless clean, and very modern and up to date. Randy made me feel safe, and Mark right there with him. I felt safe. And Mark gave a good conversation on the ride which made a bad situation much more comforting. They are great. I cannot say enough good things about these two men and your company. I am retired now, but I was in sales, and I would have loved to sell your services to all the hospitals and healthcare facilities in the area. It would be such an easy sell, and point of pride. You should be very proud of your company, service and your people. Thank you so very much, Dennis Katsis

I first used Rainbow Road January of 2024. I am happy to report that a year later, I received the same 5 star service. Customer service is excellent. The drivers (my driver was Radostov) are professional, courteous and caring in nature. The vehicles are clean and seem well maintained. I like knowing that the drivers arrive on time (in my case, early). All-in-all, a great experience...again.