RAGHAV ADVANCED UROLOGY CARE, Dr Siddharth Pandey M.Ch

I would like to share my most disappointing experience at Raghav Advance and Urology Care, operated by Dr. Siddharth Pandey. Both the doctor and the receptionist displayed extremely rude behaviour, which left me deeply dissatisfied... Their appointment system is unnecessarily complicated ... half of the patients are booked through phone calls while the rest have to wait physically at the clinic. They do not provide a proper queue number; instead, they simply say “wait for three hours” or “wait karo,” without any concern for patients’ valuable time. I have wasted two full days just to show my reports and get a basic consultation. This level of mismanagement and disregard for patient comfort is unacceptable, and I hope my feedback brings attention to the urgent need for improvement.

I wish to express my deep disappointment with the services at Raghav Advance and Urology Care, operated by Dr. Siddharth Pandey. Unfortunately, both the doctor and the receptionist demonstrated an unprofessional and discourteous attitude, which was highly disheartening. The clinic’s appointment process is inefficient and poorly structured — with half the slots reserved over the phone and the rest requiring patients to wait in person. No proper queue system is in place; instead, patients are vaguely instructed to “wait for three hours” without any regard for their time or convenience. As a result, I spent two full days merely to present my reports and obtain a basic consultation. Such operational inefficiency and lack of respect for patients’ time is unacceptable, and I strongly urge the management to address these issues at the earliest.