Truck broke down and was referred to R&R by a trusted family member. Made the call and a couple hours later Chase showed up. It was raining and cold. He figured out exactly what the issue was, grabbed the part, tore half my engine apart, made the repair, put it all back together, in the rain, with a smile, 1 time, in under 4 hours, in my hotel parking lot. Truck started right up, and even when he called back to follow up and check on me, truck was running like a champ! Great job Chase. Great work, Great customer service! I was a long way from home and you showed up like a boss!