Quality Propane

We had the pleasure of a technician named Joe to come service our boiler after a malfunction that brought our home down to 50 degrees today. This is a home we don’t live in year-round and we are about to get this huge storm and it was such peace of mind that Joe was not only able to solve the problem, but go above and beyond by checking around the house for any water pipe issues. It’s so reassuring to know a local company has employees like this who truly love their job. Thank you Joe!!

Sometimes in business, misunderstandings can happen, some companies let the misfortune define them and some companies can be defined by their response to adversity and the methodology they take to overcome it. John and Quality Propane take the time and effort to understand your concerns and approach the matter with civility and a focus on resolving the matter in the best possible way for the customer. If you have an issue or a question never be afraid to reach out to the wonderful customer support staff or quality propane management for clarity. They are there to help you, not hurt you. Thanks John! Sorry for being a pain! You did a great job listening to my concerns and understanding my situation. I always have maintained that the staff is a joy to work with, but now I know their boss is a good man, too. That’s pretty important as the fish tends to stink from the head. No stink here, just good service from a company who cares.

I’ve been a loyal customer of Quality Propane for five years, and I can’t recommend them enough. Deliveries are always on time, the customer service is top-notch, and they even offer a military discount, which I really appreciate. Great company, reliable and customer-focused!

2/2026 we were at 10%, when we called during the last artic weather system, and we're told there was heavy deliveries, but 2 days later we had propane! Thank you so much for the prompt service.😁

Had a wonderful experience today with Terry and Aidan. Nice to see they have a young man coming along learning the trade. I highly recommend Quality Propane for any and all of your gas needs.

Shout out to Rob of Quality Propane in North Stonington for braving our unplowed driveway (we live out of town) to deliver crucial propane to keep our lake place warm. Above and beyond, and MUCH appreciated!!!

Sue and her crew at Quality Propane came in Clutch. I had a nightmare of an experience with Family Hearth and Patio and Quality Propane fixed it all. Sue managed the situation, TJ came out to diagnose the issue, and together, they ultimately made sure it was all resolved. Great group and company!

They are great to deal with. Great customer service, very friendly and accommodating. I highly recommend them !!

I was looking for a company that would service my propane fireplace insert because the company I was doing business with never showed to do the service work. Some one recommended Quality Propane. They told me the prices were reasonable and workmanship was good. I called Quality and spoke with Sue. What a nice and helpful person she was. I immediately scheduled maintenance service for the fireplace unit and have switched to them as my propane provider. I know propane price changes from day to day but the price she quoted me was cheaper then what I was paying. I think this relationship will work out fine.

We were in a pickle, after 10 years our previous company left us with one empty tank and one with 10%. We called Quality and they came the same day. Very courteous and helpful!! I would highly recommend and loved they are in my hometown of North Stonington!! Way to operate a business Quality!!!