Quality Propane

I have been a loyal customer of this company for nearly five years. I’ve always ordered propane on time and paid my bills on time without issue. Recently, my military discount was removed without clear explanation, and at the same time, my propane price increased by 50 cents per gallon. As a long-term customer and veteran, this was very disappointing. I value consistency and fairness, and I hope the company will reconsider how they treat long-standing customers, especially those who served.

Sometimes in business, misunderstandings can happen, some companies let the misfortune define them and some companies can be defined by their response to adversity and the methodology they take to overcome it. John and Quality Propane take the time and effort to understand your concerns and approach the matter with civility and a focus on resolving the matter in the best possible way for the customer. If you have an issue or a question never be afraid to reach out to the wonderful customer support staff or quality propane management for clarity. They are there to help you, not hurt you. Thanks John! Sorry for being a pain! You did a great job listening to my concerns and understanding my situation. I always have maintained that the staff is a joy to work with, but now I know their boss is a good man, too. That’s pretty important as the fish tends to stink from the head. No stink here, just good service from a company who cares.