For those thinking of going to this shop, do yourself a favor and find somewhere else to take your car. Out thousands $$$ and have the same problem. They want more money now to fix the issue. Just do yourself a favor and look elsewhere. You're welcome.

I generally do not like to leave reviews like this however I gave Purcellville Auto every chance to correct this prior to leaving this review. I was traveling from out of state to visit family which live in the Purcellville area. I realized I had a bad vibration when driving at interstate speeds. I called around and found Purcellville Auto was the only place willing to squeeze me in on such short notice (the reason for two stars and not one... should have been an indication though that they weren't busy). I paid for them to perform a four wheel balance. After the service, the vibration seemed worse. Upon inspection, I found they had not removed the old weights and simply hammered more weights around the wheels in a random fashion. Unfortunately for them, what they do not know is I am an automotive service manager and started in the business over 20 years ago doing tires. This is absolutely the incorrect way to balance a wheel. Unfortunately I had to deal with the vibration until I got home as I did not have time to go back. Once home, I had a local dealer balance the wheels and verified improper balance and corrected the concern. I have attempted to rectify this issue via phone and email and they do not seem willing to own up to their mistake or respond. All I asked for was a refund to correct the concern and maybe proper training to prevent this in the future.

I found Purcellville Auto to be the best mechanic shop in town. Great service and quality work. They care. My go to mechanic.

Absolutely love Purcellville Auto Service, we have been using them since we moved out to Western Loudoun 3 years ago for our 4 cars. They have always been helpful and willing to go the extra mile to get the job done. Highly recommend them to anyone!

Amazing service! They got back to me immediately on pricing and availability to change the water pump on my girlfriend’s VW. They were by far the most affordable, and took us in the next day. Definitely will go back there!

I had a lot of work done to my truck (over 2k) and 6 months later I had it in to a different service station for a different repair and they told me the frame was rusted beyond repair (they were right) - this should have been known when I took it to this place first, I will NEVER EVER GO BACK.

We took my our Infiniti QX 50 here for a tire repair. After they inspected it they found that the rim was bent causing the leaking tire. When I went to pay them they said there was no charge WOW who does that ( They do ). I ordered new rim on my own when I received it (Many weeks later and two different orders that's another Story ) I called to schedule an appointment they could handle it same day .When I went to pick up and pay again blown away by there more than fair Fee . Not only do I believe this shop is reasonable with there fees they are courteous , fair and trustworthy . I have found a place I will take my vehicles and feel like what they tell is honest and will be fairly price . I thank you all of team members and owners of Purcellville Auto service

Hands down the best auto shop I’ve ever been to. They are quick, efficient, and don’t beat you over the head with exorbitant prices all while providing the highest level of customer service. I read reviews before going and I was in no way disappointed. My first visit they replaced my battery, which required a professional install, for a great price on a Saturday within a moments notice. My second visit was today, purge valve needed to be replaced. I was blown away by how quickly it was done, literally 30 minutes, and it was even less than quoted! I won’t be going anywhere else from now on! You have a customer for life!

This was our first visit. They took my car right in. There was work they could have done, but wasnt needed so they saved me some money. It is family run, and I am pleased with the results. I will be back.

Great service, friendly and honest people. PAS immediately diagnosed the problem with my car, which they promptly fixed and kept me informed the entire time. Highly recommend.