Purcellville Auto Service

Went in for a 4-wheel alignment and was taken care of immediately. Great people there and friendly service. They printed out the alignment sheet and explained where it was off and the corrected value. $130 for the alignment is a reasonable amount.

Thanks to Purcellville Auto Service we made to our friend’s wedding on time. We traveled from Ohio and had a locked break emergency. They helped us immediately and even drove us to our hotel to get changed for the event. Outstanding service and workmanship. Also affordable! Thank you!

PAS literally saved me a fortune, or at least an annual family vacation, with their services. My local DC service center (yes it was at a dealership, but never before was my experience this bad) tried charging me $4,000+ for parts and labor on my 2019 Jeep Cherokee to let me pass inspection. PAS gave me an estimate of the same work for $471, which I didn’t believe at first, and ultimately reduced it to $336 because the only one of the repairs the dealership quoted me was even needed. I understand DC living is higher, but $4k is literally defrauding customers. PAS just earned themselves a repeat customer thanks to their great work, responsiveness, and authenticity.

They treat you like family, . 2005 prices. I found a trustworthy place for vehicle service and maintenance

I generally do not like to leave reviews like this however I gave Purcellville Auto every chance to correct this prior to leaving this review. I was traveling from out of state to visit family which live in the Purcellville area. I realized I had a bad vibration when driving at interstate speeds. I called around and found Purcellville Auto was the only place willing to squeeze me in on such short notice (the reason for two stars and not one... should have been an indication though that they weren't busy). I paid for them to perform a four wheel balance. After the service, the vibration seemed worse. Upon inspection, I found they had not removed the old weights and simply hammered more weights around the wheels in a random fashion. Unfortunately for them, what they do not know is I am an automotive service manager and started in the business over 20 years ago doing tires. This is absolutely the incorrect way to balance a wheel. Unfortunately I had to deal with the vibration until I got home as I did not have time to go back. Once home, I had a local dealer balance the wheels and verified improper balance and corrected the concern. I have attempted to rectify this issue via phone and email and they do not seem willing to own up to their mistake or respond. All I asked for was a refund to correct the concern and maybe proper training to prevent this in the future.

First time at this shop. I was in for a Virginia state safety inspection. The shop is clean and organized. The staff is very friendly and professional. Recommend as a local mechanic shop. Sí necesitan un taller de habla hispana, esta familia está aquí para ayudarles.

These guys went above and beyond to make quality repairs and control costs. I was contacted and advised throughout repairs and given every opportunity to make my own decisions as to the repairs. These guys are awesome.

Hands down the best auto shop I’ve ever been to. They are quick, efficient, and don’t beat you over the head with exorbitant prices all while providing the highest level of customer service. I read reviews before going and I was in no way disappointed. My first visit they replaced my battery, which required a professional install, for a great price on a Saturday within a moments notice. My second visit was today, purge valve needed to be replaced. I was blown away by how quickly it was done, literally 30 minutes, and it was even less than quoted! I won’t be going anywhere else from now on! You have a customer for life!

Absolutely love Purcellville Auto Service, we have been using them since we moved out to Western Loudoun 3 years ago for our 4 cars. They have always been helpful and willing to go the extra mile to get the job done. Highly recommend them to anyone!

Amazing service! They got back to me immediately on pricing and availability to change the water pump on my girlfriend’s VW. They were by far the most affordable, and took us in the next day. Definitely will go back there!