DO NOT USE THIS COMPANY! I had slid in a ditch a half mile from my home and got stuck late on a 5° night. I decided to wait til daylight to come back and pull it out. I returned at 5 am to find my truck gone and that Prudence had towed it. I eventually was able to get a hold of them at 9:30 am and was told my tow bill was $350.00 for a 16 mile tow and if I didn't make it there by 4 pm I would be charged more. I never asked to be towed but I understand it was (it was completely off the main road) but to be charged that amount is ridiculous. I knew from word of mouth not to use their services but they had me over a barrel and knew it. STAY AWAY FROM THIS COMPANY. It seems Im not the only one with issues with your company according to the reviews and your rating and the only bashing that was done was to the bumper of my truck from your 100000 team of towing experts. "Do better" indeed.