David, Kia and Frank did an absolutely amazing job servicing our new swimming pool! From start to finish, they were extremely informative, professional, and communicative, making sure we understood everything that was being done.
They carefully checked and balanced all of our chemical levels, ensured all of our equipment was up and running properly, cleaned and emptied the pump baskets, and truly went above and beyond by even cleaning up our dog’s poop — something they absolutely did not have to do, but did anyway. That level of care really stood out to us.
They also took detailed before-and-after pictures of all the work they completed, which we really appreciated. On top of that, they noticed our water level was lower than it should be and discovered that our refill system wasn’t turned on. They made sure it was turned on and running correctly before leaving.
Thank you so much, Kia and Frank, for the outstanding service. We know we made the right choice in choosing you to help care for our pool. We 100000% recommend Properly to anyone looking for reliable, thorough, and exceptional pool service!