A large chef knife fell off the counter onto the top of my foot in July and urgent care recommended I get an MRI and see a specialist due to my inability to move my big toe. I was able to schedule with Prof. Diag. quickly and they were super friendly. I was self pay. Had my appointment, but when I got the report 2 days later, I was surprised when it made no mention of the tendon that was in question. I called them and they very helpfully said they would get in touch with the radiologist which they did. I received an updated report a day later that specifically said the tendon was intact. (While waiting for the report update, I looked at the MRI images and have to say they didn't look at all like of the "case study" images I found online -- they seemed very grainy and indistinct -- but I'm no radiologist.) Well jump ahead to the specialist appointments. I got 2 opinions. Both told me the images were very poor. The first dr. looked at the MRI report and suggested conservative treatment and re-evaluate in 2 weeks if no improvement. The 2nd dr. was emphatic that the tendon was severed and required surgery, strongly believed the MRI report was wrong, and noted that the tendon wasn't even visible in these terrible images. I was advised to get a 2nd MRI done elsewhere. Which I did that day. Those new images were clear so much so that even I could see the tendon was severed. The report that I got from the 2nd place was so much more detailed and very clearly cited that the tendon was severed. The 2nd dr. did surgery to repair the tendon 2 days later and I thank god for the 2nd dr. opinion. Based on this incredibly poor MRI from Prof Diag, if I had gone only to the 1st dr. it would have been 2 weeks longer or more before I got the treatment I needed because that tendon was not going to heal without surgery... and with more time, the surgery would have been even more invasive than it already was as the tendon ends would have had even more time to retract. Oh, after I got the 2nd report I called Prof. Diag. to inform them of what happened and said i wanted a refund. They were very polite and immediately issued it. It came with so little hesitation I had to wonder if perhaps it wasn't the first time. Glad it turned out OK for me but it could have been a different outcome if not for a very shrewd doctor,