I had such a positive experience with the team at Pro-Fast Removal Services and couldn’t recommend them more highly. From the very beginning, their communication was prompt and professional. They introduced themselves on arrival and took the time to pronounce my name correctly.
Throughout the move, they were kind, patient, and incredibly hardworking. They went above and beyond to find solutions on the spot, carefully removing and reinstalling a door to get my wide fridges out, unhooking the washing machine when I’d forgotten to do so, and expertly navigating a large mattress up to the third floor through a tricky stairwell configuration, all while being mindful of their surroundings.
They remained upbeat and focused despite intermittent rain throughout the day, and I really appreciated how they assessed the job early and arranged for additional help to ensure everything was completed smoothly and on time.
Even after such a long and physically demanding day, their energy and good humour didn’t fade. We were able to end the day with a few laughs and a moment to appreciate the hard work that went into making it all happen.
A genuinely fantastic team, respectful, efficient, and solution-focused. Thank you again team at Pro-Fast Removal Services. We will be in touch again, in fact, we have already!